Note: The job is a remote job and is open to candidates in USA. LG Electronics is hiring a Key Account Manager to grow its actuator solutions business in the North American robotics and automation market. The role manages strategic customer relationships, revenue, and long-cycle sales while developing new business pipelines and coordinating with HQ R&D and other teams.
Responsibilities
- Primary Point of Contact (POC): Manage and expand relationships with North American actuator customers; serve as the primary business communication hub throughout the project lifecycle
- Revenue & Credit Management: Directly manage all sales operations related to revenue and settlements, including order management, supply chain coordination, and Accounts Receivable (AR) tracking
- GTM Strategy Execution: Develop and execute regional business plans and Go-to-Market (GTM) strategies to expand actuator adoption in the North American robotics market
- Pipeline Development: Identify new business opportunities and secure a robust project pipeline through rigorous market analysis and proactive customer engagement
- Market Presence Enhancement: Represent actuator solutions and increase brand awareness in the market by attending industry events, trade shows, and customer meetings
- VOC Collection & Delivery: Document customer requirements and market insights (Voice of Customer) to inform next-generation product/feature development and convey them to internal stakeholders
- Cross-functional Collaboration: Partner with HQ Product Management teams, local subsidiaries, and other cross-functional stakeholders to ensure timely project delivery and maximize customer satisfaction
Skills
- Bachelor's degree or higher
- Minimum 5 years of components sales experience within tech-based industries
- Minimum of 10 yrs of sales experience with at least 5 years of components sales experience within tech-based industries
- Strong entrepreneurial mindset with a proven ability to build new business from the ground up
- Demonstrated experience in customer engagement and strategic account management
- Ability to systematically manage, document, and organically share sales progress
- Experience utilizing and managing CRM tools such as Salesforce
- Robust project management skills
- Proven capability to lead complex customer relationships and long-cycle sales processes
- Native or near-native proficiency in English
- Valid work authorization in the United States (No visa sponsorship required)
- STEM majors strongly preferred
- R&D or engineering experience in humanoid robotics or robot actuators
- Master's or Ph.D. degree in Robotics, Actuator engineering, or a related field
Benefits
- No-cost employee premiums for you and your eligible dependents for competitive medical, dental, vision and prescription benefits.
- Auto enrollment with immediate vesting of competitive company matching contributions in a 401(k) Retirement Savings Plan with several investment options.
- Generous Paid Time Off program that includes company holidays and a combined bank of paid sick and vacation time.
- Performance based Short-Term Incentives (varies by role).
- Access to confidential mental health resources to help you and your loved ones improve your quality of life.
- Personal fitness goal incentives.
- Family orientated benefits such as paid parental leave and support for families raising children with learning, social, behavioral challenges, or developmental disabilities.
- Group Rate Life and Disability Insurance.
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