Note: The job is a remote job and is open to candidates in USA. Staples is a business-to-business company that delivers solutions, expertise, and customer experiences to organizations. The Key Account Executive, SLED, manages large State, Local Government, and Education accounts, driving growth, renewals, strategic expansions, and profitability through executive relationships and cross-functional collaboration.
Responsibilities
- Drive growth and profitability across a book of large SLED accounts with revenue responsibility of approximately $20M
- Secure incremental and renewal contractual commitments with executive and technical buying stakeholders
- Develop and execute strategic account growth plans across the full customer hierarchy
- Identify, pursue, and close programmatic and expansion opportunities to grow customer spend
- Partner closely with Outside Development teams to drive program compliance and site-level engagement
- Lead cross-functional account teams including category experts, customer success managers, sales engineers, and support partners
- Collaborate with Revenue Management partners to support pricing strategies, contract negotiations, and growth opportunities
- Build and maintain relationships with senior-level decision makers within customer organizations
- Leverage customer insights, industry trends, and competitive intelligence to develop customized solutions
- Utilize CRM and sales tools, including SFDC and other prescribed systems, to prioritize activities and document customer engagement
Skills
- * + Strong drive to win and a passion for exceeding sales goals
- * + Resilience and the ability to turn rejection into learning opportunities and future success
- * + Demonstrated success managing strategic programs, business development efforts, or large customer relationships
- * + Executive presence with the ability to engage and influence senior customer stakeholders
- * + Exceptional presentation and communication skills in both virtual and face-to-face environments
- * + Consultative, solution-based selling and advanced negotiation capabilities
- * + Experience building and executing strategic customer growth plans
- * + Strong business, financial, operational, and technology acumen
- * + Analytical skills with the ability to use customer and market insights to create tailored solutions
- * + Ability to work independently while effectively collaborating across multiple teams and stakeholders
- * + 4+ years of successful sales experience supporting Government and/or Education clients
- * + Proven experience managing programs, strategic accounts, or business development initiatives
- * + Experience presenting to and influencing senior-level customer decision makers
- * + Demonstrated consultative selling, solution selling, negotiation, and account management experience
- * + Experience developing and executing strategic account growth plans
- * + Strong understanding of business operations and financial concepts
- * + Proficiency with Microsoft Office and standard business software applications
- * + Experience analyzing customer data and market trends to support business decisions
- * + Ability to independently manage priorities and deliver results with minimal supervision
- * + Experience coordinating cross-functional teams to achieve customer and business objectives
- This is a remote position with a regional focus. This position supports customers in Louisiana and Arkansas. While the role primarily supports working from home, the individual performing this role would live within or adjacent to this region
- * Bachelor's degree
- * Experience working with Government and Education purchasing cooperatives
- * Experience working cross-functionally within a large, complex organization
- * Prior account management and prospecting experience with Fortune 1000 organizations
- * Proven track record of managing a sales budget and exceeding performance targets
- * Experience leading complex deal negotiations from opportunity identification through close
- * Business-to-business sales experience
- * Experience retaining, expanding, and growing strategic customer accounts
- * Experience within Education, State, or Local Government markets
Benefits
- Remote position with a regional focus, primarily supporting working from home
- Inclusive culture with associate-led Business Resource Groups
- Flexible PTO (22 days)
- Holiday Schedule (7 observed paid holidays)
- Online and Retail Discounts
- Company Match 401(k)
- Physical and Mental Health Wellness programs
Company Overview
Company H1B Sponsorship