Note: The job is a remote job and is open to candidates in USA. California FAIR Plan Association is seeking an IT Program Manager to oversee multiple IT projects and programs. The role is responsible for hands-on project planning, execution, delivery, stakeholder coordination, team leadership, vendor management, risk mitigation, and ensuring projects meet timelines, budgets, quality standards, and business objectives.
Responsibilities
- Lead and manage multiple IT projects and programs from initiation to completion, ensuring they are delivered on time, within scope, and within budget
- Manage, coach and develop employees by providing clear direction, ongoing feedback and performance guidance
- Coordinate with stakeholders to ensure smooth deployment and integration of releases are aligned with project goals and timelines
- Provide coordination of multiple vendor partners to ensure delivery alignment
- Ensure that projects follow the Software Development Life Cycle (SDLC) methodologies, including requirements gathering, design, development, testing, deployment, and maintenance
- Prepare and maintain program documentation, including project plans, status reports, release notes and program reviews; making sure all documentation is accurate and up to date
- Monitor project progress, identify potential risks and issues, and implement mitigation strategies to ensure program objectives and seamless execution
- Conduct regular project status meetings and provide updates to stakeholders and management., Ensure that project deliverables are timely and meet quality standards and align with business objectives
- Manage a delivery team providing hands-on support and guidance to project team members, including task assignment, performance monitoring, and conflict resolutions
- Allocate and manage resources across projects while addressing any resource constraints or gaps, continuously improve project management processes and methodologies to enhance efficiency and effectiveness
Skills
- Bachelor's degree in Information Technology, Business Administration, or a related field
- 5+ years of experience in IT project and program management
- Strong hands-on project management skills, including experience with project planning, execution, and delivery
- Strong knowledge of program and project management methodologies, particularly the Agile approach
- Strong knowledge of the Software Development Life Cycle (SDLC) and its various stages
- Excellent communication and interpersonal skills, with the ability to effectively interact with stakeholders at all levels of the organization
- Strong analytical and problem-solving skills, with the ability to identify and address project risks and issues
- Master's degree preferred
- Program Management Professional (PgMP) or Project Management Professional (PMP) certification preferred
- Knowledge of Property and Casualty Insurance domain preferred
- Knowledge and experience with Azure DevOps (ADO) for project management and tracking preferred
- Proficiency in program management tools and software preferred (e.g., MS Productivity Suite, Jira, etc.)
Benefits
- Remote work arrangement
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