Note: The job is a remote job and is open to candidates in USA. EMCOR Facilities Services provides comprehensive facility services and integrated facilities management for commercial, manufacturing, and retail environments. The Continuous Improvement Engineer will analyze operational and maintenance data, develop actionable insights and visualizations, support Lean and reliability initiatives, and lead projects that improve maintenance performance, process standardization, data integrity, and operational efficiency.
Responsibilities
- Analyze work order, asset, PM, vendor, SLA, financial, and operational data to identify trends, risks, outliers, and improvement opportunities
- Develop clear dashboards, scorecards, summaries, and visual stories that translate complex data into actionable insights
- Present findings in a concise, compelling format for operations, account teams, leadership, and client stakeholders
- Own and execute projects associated with the above
- Support Lean and continuous improvement initiatives by identifying process gaps, workflow inefficiencies, recurring issues, and opportunities for standardization
- Assist in developing improvement plans, tracking progress, validating results, and communicating outcomes
- Help convert lessons learned into repeatable processes, tools, and reporting approaches
- Execute actions associated with the above including developing and executing training materials
- Evaluate asset performance, PM effectiveness, reactive work trends, repeat failures, emergency work volume, high repair costs and bad actor assets
- Support PM reviews, failure trend analysis (Execute Root Cause Analysis), maintenance optimization, and repair-versus-replace recommendations
- Facilitate alignment between account teams, clients, and internal stakeholders to maintain data quality, process compliance, and audit readiness
- Apply foundational reliability principles to improve asset performance and maintenance decision-making including an annual Cap Ex planning report identifying and prioritizing replacement recommendations based on Customer and EMCOR criteria
- Partner with operations, maintenance, account leadership, vendors, finance, procurement, technology, and client stakeholders
- Align data insights with business needs and operational priorities
- Communicate analytical findings in plain language to both technical and non-technical audiences
- Own and execute improvement actions and projects
- Support development, maintenance, and improvement of KPI results, reporting, operational scorecards, business review materials, and account-level performance summaries
- Help ensure reporting is accurate, consistent, visually clear, and tied to operational priorities
- Own and execute improvement actions and projects to drive improved data integrity and execution results
- Perform other duties as deemed necessary by Operations and CI&R leadership, including support for special projects, account initiatives, data validation efforts, and continuous improvement activities
Skills
- Bachelor's degree in Engineering, Industrial Engineering, Business Analytics, Data Analytics, Operations Management, Facilities Management, or a related field; or an equivalent combination of education, technical training, and practical experience
- 3–8 years of experience in continuous improvement, operational analytics, facilities management, maintenance operations, reliability, manufacturing, engineering support, business intelligence, or a related environment
- Experience analyzing operational or maintenance-related data and converting findings into recommendations
- Experience supporting process improvement, KPI reporting, dashboard development, or performance management activities
- Must possess a valid driver's license
- Strong written and verbal command of the English language required
- Must be able to communicate technical and analytical information clearly to both technical and non-technical audiences
- Advanced proficiency in Microsoft Excel, including pivot tables, formulas, data cleanup, Power Query, and trend analysis
- Experience with Power BI or similar visualization tools required or strongly preferred
- Ability to develop dashboards, scorecards, charts, and business summaries that support data storytelling
- Ability to interpret operational data, identify patterns, and communicate meaningful insights
- Strong interpersonal, organizational, time management, and self-management skills
- Proactive and able to work independently while managing multiple priorities and deadlines
- Strong attention to detail, data accuracy, spelling, grammar, and proofreading
- Customer-focused mindset with the ability to support internal and external stakeholder needs
- The employee may occasionally be required to walk commercial properties, maintenance areas, construction areas, mechanical spaces, or customer sites
- The employee may occasionally climb stairs, access equipment areas, review asset locations, or participate in site walks
- The employee may occasionally lift and/or move items up to 25 pounds
- Travel is business-driven and may vary based on assigned projects, account needs, and leadership direction. Suggested travel expectation for this role is approximately 10%–25%, depending on project assignments and account support needs
- CMMS platform experience preferred; Corrigo, Maximo, FEXA, or similar system experience is desirable
- Maintenance or facilities operations experience preferred, but not required if the candidate has strong data analytics and continuous improvement experience
- Certified Reliability Leader preferred, Lean Six Sigma Green Belt preferred; ability to achieve Green Belt certification within 12 months preferred
- Experience working with CMMS, SharePoint, Microsoft Teams, and Microsoft Power Platform tools preferred
Benefits
- Remote or hybrid work environment
- Competitive salary and benefits package
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