Note: The job is a remote job and is open to candidates in USA. Koniag Services, Inc. is seeking an experienced Instructional Designer to support their government customer. This role involves designing and developing high-quality, accessible online learning experiences for Head Start and Early Childhood Education professionals using various learning tools.
Responsibilities
- Design, build, update, and maintain iPD courses using Articulate Rise 360, Articulate 360, Moodle Workplace, and related course development tools
- Translate SME-provided content, including storyboards, scripts, videos, presentations, policy materials, and reference documents, into engaging online learning modules
- Develop self-paced, role-based, accessible, mobile-friendly courses for diverse adult learners
- Create interactive learning elements, including knowledge checks, assessments, scenario-based activities, embedded media, H5P activities, and SCORM-based course packages
- Apply adult learning theory, learner-centered design, and competency-based learning principles to course development
- Review courses for clarity, flow, engagement, accuracy, accessibility, and alignment to learning objectives
- Support the iPD course catalog, currently consisting of approximately 114 live course options
- Maintain catalog organization, course grouping strategy, taxonomy, metadata, tagging, naming conventions, templates, and version control
- Ensure course content remains current, accurate, and aligned with Head Start Program Performance Standards, OHS priorities, ACF requirements, and learner needs
- Recommend course refresh, modification, retirement, archival, and replacement decisions based on content age, learner data, stakeholder input, and program priorities
- Use learner feedback, completion trends, certification rates, modality needs, language needs, and other data points to improve course offerings over time
- Maintain reusable course templates, source files, content standards, and documentation to support consistent course development
- Ensure courses are accessible, Section 508-compliant, and optimized for deployment in Moodle Workplace
- Apply accessibility best practices in Articulate Rise 360 and LMS-based courses, including structure, headings, alt text, color contrast, navigation, learner instructions, and screen-reader-friendly design
- Conduct quality assurance testing across devices, browsers, user roles, and learning environments
- Package, publish, test, and troubleshoot Articulate Rise 360 and SCORM-based courses for LMS deployment
- Partner with the LMS Administrator to implement catalog strategy, course setup, metadata, learner pathways, completion tracking, and course availability
- Identify and resolve course-related issues affecting navigation, accessibility, content display, learner progress, or completion tracking
- Build courses using scalable, reusable structures that support a large and growing learner base
- Partner with OHS, the Division of Comprehensive Services, Training and Technical Assistance, National Training and Technical Assistance Centers, and other subject matter experts
- Collaborate with SMEs to define learning objectives, validate content accuracy, identify target audiences, and determine the best instructional approach
- Support the creation of role-based learning pathways for Head Start, Early Head Start, childcare, and early childhood education audiences
- Facilitate content reviews, feedback loops, testing cycles, and SME validation before publication
- Work closely with LMS Administrators, Product Managers, UX Designers, Help Desk staff, OHS CSTTA LMS team members, and other project stakeholders
- Participate in Agile ceremonies, including sprint planning, backlog refinement, stand-ups, reviews, and retrospectives
- Maintain documentation such as a Content Management Handbook, course development workflows, quality standards, accessibility procedures, Articulate Rise 360 templates, naming conventions, and content lifecycle guidance
- Stay current with eLearning technologies, instructional design trends, accessibility practices, LMS capabilities, and Articulate 360 updates
Skills
- Bachelor's degree in Instructional Design, Education, Educational Technology, Adult Learning, Early Childhood Education, Communications, Information Technology, or a related field
- Minimum of ten (10) years of relevant professional experience
- Hands-on experience developing courses in Articulate Rise 360
- Experience using Articulate 360 tools to create interactive, accessible, self-paced online learning
- Experience building or maintaining courses in Moodle, Moodle Workplace, or a comparable learning management system
- Experience designing or adapting self-paced courses for adult learners
- Experience with instructional design models, adult learning theory, role-based training, and competency-based learning structures
- Experience translating SME content into clear, engaging, accessible learning modules
- Experience with SCORM, H5P, video tools, multimedia learning assets, and interactive content creation
- Experience conducting course quality assurance reviews, accessibility checks, and cross-browser or cross-device testing
- Experience collaborating with subject matter experts, technical teams, product teams, and customer stakeholders
- Ability to obtain a Public Trust
- Strong knowledge of Articulate Rise 360 and Articulate 360 course development
- Strong knowledge of Moodle or Moodle Workplace course-building tools
- Ability to design accessible, self-paced, role-based digital learning for diverse adult audiences
- Ability to convert complex source material into clear, structured, learner-friendly courses
- Working knowledge of SCORM packages, completion tracking, quizzes, assessments, learner progress tracking, and LMS course deployment
- Basic HTML and CSS skills for content formatting and accessibility optimization
- Understanding of metadata, course tagging, taxonomy, catalog management, naming conventions, and content organization
- Demonstrated understanding of Section 508 compliance requirements and digital accessibility best practices
- Experience using automated and manual accessibility testing tools
- Ability to use learner data and analytics to improve course content, modality, language access, and learner outcomes
- Strong written and oral communication skills
- Strong organizational skills and attention to detail
- Ability to manage multiple course development efforts, stakeholder reviews, deadlines, and content lifecycle decisions
- Ability to work effectively in an Agile project environment
- Ability to analyze learning needs, content workflows, LMS capabilities, and stakeholder requirements to recommend practical solutions
- Familiarity with Head Start Program Performance Standards
- Experience supporting Head Start, Early Head Start, childcare, early childhood education, or early childhood workforce development programs
- Experience working with federal agencies, federally funded training programs, or government contract environments
- Experience developing role-based learning pathways for educators, program staff, coaches, administrators, or technical assistance providers
- Experience supporting LMS modernization, course migration, course conversion, or large-scale digital learning platform transitions
- Experience designing learning experiences for multilingual, geographically dispersed, or diverse adult learner populations
- Knowledge of OHS, ACF, Training and Technical Assistance systems, or professional development requirements for early childhood education providers
- Experience with learning analytics dashboards, reporting tools, or data-informed course improvement processes
- Relevant certifications in instructional design, Articulate 360, accessibility, Moodle, adult learning, or eLearning development are a plus
Benefits
- Health, dental and vision insurance
- 401K with company matching
- Flexible spending accounts
- Paid holidays
- Three weeks paid time off
Company Overview