Note: The job is a remote job and is open to candidates in USA. Allianz Partners is an insurance company seeking an Inside Sales Associate to join its Travel Sales team. The role assists customers with travel insurance by responding to inquiries, identifying needs, explaining options, providing quotes, and closing sales while delivering exceptional customer service.
Responsibilities
- Respond to inbound customer inquiries via phone and email with professionalism and empathy
- Identify customer needs and provide optimal or alternative product solutions to meet those needs
- Educate potential clients on their insurance options, provide quotes, and close sales
- Responsible for in-depth knowledge of products and services offered, learning about products and staying up to date on new product or policy changes
- Accurately enter pertinent customer data and research customer information
- Able to close a sale by addressing customer concerns, demonstrating empathy, and consistently moving the customer towards commitment
- Work effectively in an environment shaped by artificial intelligence (AI), machine learning, data analytics and cloud-based tools, using insights responsibly with our standards of data governance, security and ethical use
- We are currently hiring for our morning, afternoon and evening shifts. Start times would range between 8am to 3:30pm Eastern time
Skills
- * High school diploma or equivalent diploma
- * Possess superb customer service skills, a strong customer focus, and commitment to customer satisfaction
- * While this role is fully remote, candidates must reside in Virginia, Florida, Maryland, Georgia or Texas to be considered
- * Eligibility to obtain a license for selling travel insurance across all 50 states
- * Six (6) to twelve (12) months in a customer service environment with previous success in a sales-based environment preferred but not required
Benefits
- Uncapped incentive structure
- Employees may also qualify for performance-based bonuses, merit increases, and other incentives based on individual and company performance.
- A large variety of courses and targeted development programs
- International mobility and career progression are encouraged.
- Work Well programs
- Flexibility in planning and arranging for a better work-life balance
- Health, dental, and vision insurance
- Retirement savings plans
- Paid time off
- Other employee programs
Company Overview