Note: The job is a remote job and is open to candidates in USA. Uniti is a fiber communications provider delivering critical connectivity services across the United States. The Information Security Analyst supports identity and access management by provisioning access, resolving access-related issues, assisting with audits, and managing identity lifecycle processes across corporate applications and systems.
Responsibilities
- Effectively and efficiently provide the right person with the right system access at the right time
- Process access requests according to predefined procedures and in compliance with established Service Level Agreements (SLAs)
- Resolve problem tickets and service requests related to corporate and commercial applications and/or systems
- Collaborate with security analysts, technical resources, application support teams, and business partners to ensure efficient and satisfactory resolution of reported issues and requests
- Communicate with customers to clarify requests, provide updates, and share information as needed
- Provide Tier II support for help desk-reported issues to ensure timely resolution with minimal assistance
- Review, investigate, and resolve issues related to identities, systems, access, accounts, authentication, authorization, entitlements, and permissions
- Maintain a strong understanding of role-based access controls (RBAC) and apply the most appropriate access options to support least-privilege principles
- Serve as the IAM point of contact for assigned applications and manage the end-to-end identity lifecycle for those applications, including provisioning, revocation, and audit support
- Assist with execution of access certifications and audits, including resolving attestation issues
- Participate in a 24x7 on-call rotation and departmental administrative rotations
- Perform documented procedures for timely revocation of system access for separated employees
- Participate in user acceptance testing (UAT) for security system modifications and enhancements, as needed
- Adapt effectively to changing situations and interpret a variety of work instructions, forms, and reports
Skills
- Basic proficiency in Microsoft Excel for tracking, reporting, and data review
- Basic understanding of identity and access management concepts such as user provisioning, account access, and security roles
- Strong attention to detail and ability to follow documented procedures
- Good written and verbal communication skills
- Ability to learn new systems, processes, and technologies
- Ability to manage multiple tasks and work effectively in a team environment
- Standing Occasionally: 0-33%
- Walking Occasionally: 0-33%
- Sitting Continuously: 67-100%
- Bending: Occasionally: 0-33%
- Crouching: Occasionally: 0-33%
- Pushing-Pulling: Occasionally: 0-33%
- Carrying: Occasional: 0-33%
- Reaching Above Head: Occasionally: 0-33%
- Lifting-Lowering >1-15 lbs: Occasionally: 0-33%
- Repetitive Hand Action: Medium Dexterity: Continuously: 67-100%
- Fine Manipulating: frequently: 34% - 66%
- Hearing: Continuously: 67-100%
- Near Vision: Continuously: 67-100%
- Far Vision: Occasionally: 0-33%
- Peripheral Vision: Occasionally: 0-33%
- Familiarity with customer service, ticketing systems, or support processes is helpful
Benefits
- Medical, Dental, Vision Insurance Plans
- 401K Plan
- Health & Flexible Savings Account
- Life and AD&D, Spousal Life, Child Life Insurance Plans
- Educational Assistance Plan
Company Overview