Note: The job is a remote job and is open to candidates in USA. Goodwill Industries of the Valleys is hiring a Human Resources Benefits Generalist to administer employee benefits, wellness programs, and leaves of absence. The role supports employees and managers, coordinates enrollment and leave processes, maintains HRIS data, and ensures regulatory compliance.
Responsibilities
- Administer employee benefits programs including medical, dental, vision, life insurance, disability, accident, HSA, retirement/403(b) plans, EAP, and COBRA
- Manage employee benefit enrollments, qualifying life events, and terminations; ensure timely updates across benefit systems
- Ensures timely and accurate transmission of benefit eligibility files to carriers, monitoring integrations, resolving discrepancies, and maintaining uninterrupted employee coverage
- Reconcile health plan eligibility reports and insurance invoices
- Respond to employee benefit inquiries and serve as liaison between the employee, insurance carriers, TPAs, and benefit vendors
- Maintain accurate benefit content on SharePoint
- Assist employees with completing on-line benefit enrollments and applications
- Administer and coordinate all aspects of FMLA leave, including eligibility, documentation review, employee notifications, and tracking
- Serve as primary contact for employees and managers regarding FMLA, ADA accommodations, personal leaves, and protected leave programs
- Maintain accurate leave records and update HRIS/UKG
- Track leave payments and send bi-weekly leave correspondence as necessary
- Ensure compliance with federal and state leave laws and Goodwill policies
- Support workers’ compensation administration, including communication with employees and coordination of modified duty
- Oversee, maintain, and facilitate company wellness initiatives
- Coordinate annual wellness screenings, health fairs, and monthly wellness communications
- Coordinate annual benefits open enrollment, including planning, communication, facilitating meetings, and managing online enrollment systems
- Maintain HRIS/UKG benefit processes and ensure accuracy of benefit changes
- Maintain knowledge and ensure compliance with legal requirements and government reporting regulations relative to benefit programs
- Prepare reports related to leave administration, benefits participation, and compliance
- Oversee annual nondiscrimination testing, benefit audits, and other filings as required
- Attend in-service and related training as assigned
- Perform other duties as assigned by Management
- Adhere to all Goodwill personnel policies and procedures
Skills
- Strong knowledge of benefit and leave administration, federal and state employment laws and Human Resources best practices
- Strong communication, customer service, and problem-solving skills
- Ability to maintain confidentiality and exercise sound judgment of sensitive medical and personnel information
- Excellent organizational and time management skills with the ability to manage multiple priorities
- Strong problem-solving and decision-making abilities
- Ability to build collaborative relationships with employees and leaders at all organizational levels
- Ability to analyze information, interpret policies, and make recommendations that support business objectives
- Three to five years of professional Human Resources experience with demonstrated experience in benefits and leave administration
- Extensive knowledge of benefit laws (ACA, FMLA, ADA, COBRA), and related regulations
- Human Resources Information Systems (HRIS) experience
- Strong knowledge of Microsoft Office applications
- UKG/Kronos preferred
- Professional Human Resources certification (SHRM-CP, SHRM-SCP, PHR, or SPHR) preferred
Benefits
- Remote/Hybrid with occasional travel to Goodwill facilities, benefit events, training sessions, meetings, and other organizational functions.
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