Note: The job is a remote job and is open to candidates in USA. Lightpath is hiring a Sales Engineer to develop technical solutions and designs for current and prospective customers in partnership with account teams. The role supports strategic accounts, customer projects and new initiatives, and helps sell Lightpath solutions.
Responsibilities
- Develop strong relationships with Engineering, Operations, Offer/Product Management & Service Assurance Teams
- Represent Customer and Lightpath viewpoints in product scoping, development and design process
- Think outside of the box to create a strategic vision for serviceable and supportable products
- Define detailed technical requirements for product supportability and assess the products against those requirements
- Operate as a subject matter expert focused on specific product sets
- Coordinate and Project Manage Launch readiness activities, such as training
- Ability to see and present "the big picture" and offer solutions for improvement
- An understanding of the financial and technical challenges of customer requirements and Lightpath capabilities
- The ability to articulate and understand Lightpath’s technology and the benefits that can be achieved in customer environments
- Strong understanding of competitive technologies, competitor positioning, and emerging technologies that could be both cooperative and competitive
- Responsible for participating in and successfully completing all companywide mandates/training in a timely manner
- Complies with all Ethics and professional standards
- Complies with all corporate and organizational security policies and guidelines
- Performs a myriad of tasks as required and/or assigned
Skills
- Sales acumen, IT industry experience, and previous technical account management roles are all critical requirements for the Sales Engineer role
- Ability to see and present "the big picture" and offer solutions for improvement
- An understanding of the financial and technical challenges of customer requirements and Lightpath capabilities
- The ability to articulate and understand Lightpath's technology and the benefits that can be achieved in customer environments
- Strong understanding of competitive technologies, competitor positioning, and emerging technologies that could be both cooperative and competitive
- Ability to be a team player, work effectively with others with positive cooperation
- Ability to communicate, both internally and externally, in an effective, timely, professional and courteous manner
- Strong computer skills, including MS Word, Excel, PowerPoint
- Overall Experience: 5+ years
- Balance of both strong technical and strong strategic skills. Willing to get into deep, technical details, but also able to see the big picture and make educated trade-off decisions without getting bogged down by the details
- Able to develop trusted relationships, a strong internal network and use influence to drive change
- Displays situational fluency and perseverance to handle challenging business situations
- Able to negotiate and compromise to drive consensus
- Excellent written and verbal communication skills with the ability to articulate complex concepts to a broad range of technical and business audiences, including technical and business executives
- Organized and detail-oriented, with project management experience
- Understanding of Cloud Services including IaaS, PaaS, and SaaS with knowledge of virtualization techniques such as VMware, Citrix, and Microsoft
- Understanding of AC and DC power systems as they relate to Telecom and Enterprise network and server infrastructure components
- Network/routing protocols including MPLS, BGP, SIP, DWDM, SONet/SDH, Long-haul & Metro Transport, Ethernet, IP Peering Fiber Optic Outside Plant as well as VoIP technologies
- Bachelor's Degree in Computer Sciences, Engineering or experience in relevant field preferred
Benefits
- Remote work.
Company Overview
Company H1B Sponsorship