Note: The job is a remote job and is open to candidates in USA. Carrum Health is seeking a Growth Operations Manager to scale initiatives that expand utilization of its specialty care solutions. The role leads strategic growth initiatives end-to-end, builds repeatable operational frameworks, analyzes performance and financial data, and aligns cross-functional teams.
Responsibilities
- Own the full lifecycle execution of strategic growth initiatives, managing priorities, timelines, cross-functional execution, and program impact
- Help build and stand up repeatable, scalable processes for reporting, performance measurement, data infrastructure, and growth enablement
- Regularly collaborate with senior cross-functional leaders across Sales, Network, Partnerships, Technology, Finance, and Operations
- Perform rigorous data analysis to monitor program effectiveness, financial outcomes, and trends, translating quantitative rigor into actionable executive insights
- Conduct root cause analysis when initiative performance is not meeting expectations and execute improvements
- Prompt decisions on initiatives such as scale-up/accelerate vs. stop vs. wait for more data vs. pivot
- Drive operational workflows across functional teams to secure buy-in and align execution with long-term organizational strategy
Skills
- Strong skills working with executive and cross-functional leadership to aggregate perspectives, secure alignment, and drive organizational change
- 5–7+ years of experience in growth operations, business operations, strategy/management consulting, or project management
- Experience in data-driven decision making, leveraging analytical tools (e.g., Hex, Tableau, Excel), project management software (Jira, Asana), and AI connectors/tools
- Track record in managing complex, multi-stakeholder programs and delivering measurable operational and financial results
- Ability to strike a seamless balance between quantitative rigor and situation-specific nuance while navigating dynamic, fast-paced environments
- Entrepreneurial and resourceful — you're a problem solver
- Experience handling deadlines, keeping many balls in the air, and prioritizing work in a fast-paced, dynamic environment
- Passion for collaborating cross-functionally with sales, operations, client success, data, and product teams to ideate, complete projects, and drive impactful results
- Healthcare technology company preferred
Benefits
- Equity
- Annual bonus
- Flexible working hours
- Generous time off
- Paid parental leave
- Opportunities to connect virtually and in-person
- Stock option plan and performance bonus for eligible employees
- Flexible schedules and remote work
- Chicago and San Francisco offices available as an option
- Flexible PTO, within reason
- Summer Fridays (sign off @ 1pm local time)
- 15+ paid holidays, including Juneteenth, World Mental Health Day, and Carrum Health Day
- Annual holiday shutdown in December
- Health, vision, and dental insurance
- Employee Assistance Programs (EAP)
- 401K retirement plan
Company Overview