Note: The job is a remote job and is open to candidates in USA. Mondo is seeking a Group Product Manager to serve as a senior strategic product leader for its growing SaaS platform organization. The role will establish platform strategy, own capabilities such as identity, data, reporting, notifications, and customer portals, and develop roadmaps and business cases. It will also manage and mentor Product Managers and Product Owners while partnering with engineering and other teams to drive platform adoption and execution.
Responsibilities
- Help establish and evolve the strategic direction for a growing multi-product SaaS platform
- Own significant platform capabilities spanning areas such as identity/authentication, data, reporting, notifications, shared services, and customer portals
- Develop product strategy, roadmaps, priorities, business cases, and success metrics for major platform initiatives
- Serve as a strategic partner to senior product leadership and independently take ownership of large, ambiguous product areas
- Manage and mentor a small team of Product Managers and Product Owners while remaining hands-on with product work
- Partner closely with engineering leadership to evaluate architecture, technical constraints, dependencies, and product trade-offs
- Work across backend platform capabilities while maintaining a strong understanding of the business value and commercial justification behind technical investments
- Partner with frontend/web designers and engineering teams on common customer-facing portal experiences
- Treat internal product teams as platform customers, understanding their requirements and building shared capabilities that enable their products to grow
- Drive adoption of shared platform capabilities across multiple product teams through influence, product value, and stakeholder alignment rather than organizational mandates
- Develop business cases for platform investments based on downstream revenue opportunities, efficiency, scalability, customer value, and reduced duplication across product teams
- Lead initiatives to consolidate, migrate, modernize, or retire redundant and legacy capabilities where appropriate
- Navigate competing priorities across product and engineering organizations and make strategic trade-offs with limited direction
- Challenge stakeholders and teams constructively while creating alignment around platform strategy and priorities
- Define and monitor platform KPIs, adoption metrics, product health measures, and other indicators of success
- Operate effectively in a fast-paced, greenfield, high-growth environment where priorities and platform responsibilities may evolve quickly
- Participate in occasional travel for team collaboration and client meetings, averaging approximately 2-3 days per month
Skills
- Must be authorized to work in the U.S. This position is not eligible for sponsorship
- The ideal candidate is a senior, technically credible Product Manager with 10+ years of experience who combines strong product strategy and business acumen with meaningful technical depth, particularly across backend and shared-service environments
- The ideal candidate is a senior, technically credible Product Manager with 10+ years of experience
- • 10+ years of Product Management experience with significant ownership of complex products, platforms, or product portfolios
- • Strong experience within B2B SaaS platform, shared services, core services, or multi-product software environments
- • Demonstrated experience owning large product areas and independently setting product strategy , rather than solely executing against strategy established by others
- • Experience with platform capabilities consumed by internal product teams , such as identity, data, reporting, messaging/notifications, developer services, or other shared capabilities
- • Strong technical depth, particularly within backend systems and SaaS platform environments , while maintaining a strong business and product mindset
- • Ability to articulate technical product decisions and trade-offs, including the business rationale and value behind those decisions
- • Working knowledge of concepts such as APIs, integrations, authentication/authorization, data platforms, cloud infrastructure, and multi-tenant SaaS architecture
- • Experience driving platform adoption across teams , including influencing stakeholders who do not directly report into the platform organization
- • Ability to provide specific examples of overcoming resistance to shared services and adapting a platform offering based on internal customer needs
- • Experience developing business cases for new platform capabilities, consolidation, migrations, modernization, or retirement of redundant solutions
- • Demonstrated ability to influence without authority and build alignment across product, engineering, design, and leadership teams
- • Experience leading or mentoring Product Managers and/or Product Owners , formally or informally
- • Ability to operate across a broad portfolio of platform capabilities and quickly develop expertise in new technical/product areas as priorities evolve
- • Strong communication and executive presence with the ability to challenge assumptions, defend strategic decisions, and communicate effectively with both technical and business stakeholders
- • Self-directed and comfortable operating with significant autonomy in an evolving organization
- Experience within a multi-product B2B SaaS organization , particularly one that has unified acquired, legacy, or independently developed products onto common platform services
- Experience within GovTech or another regulated industry , such as healthcare technology, financial services, insurance, utilities, or higher education
- Experience with identity and access management , including technologies or concepts such as SSO, SAML, OIDC, MFA, RBAC, entitlements, Keycloak, Cognito, Okta, Auth0, Ping, Duo, WorkOS, or similar platforms
- Experience with AWS and cloud-based SaaS platform environments
- Experience with reporting, analytics, or data-platform capabilities, including AWS QuickSight , embedded analytics, data warehouses, or similar solutions
- Experience building or owning customer-facing portals, self-service platforms, or common web experiences
- Experience partnering directly with UX/UI and web designers on customer-facing products
- Familiarity with event-driven architecture, webhooks, notification services, API gateways, and messaging capabilities
- Experience with platform consolidation, migrations, modernization, or retiring redundant services
- Experience defining and measuring platform adoption and demonstrating success through the outcomes of downstream product teams
- Experience building or scaling platform capabilities in a greenfield or rapidly growing product organization
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- 401K
- Remote work (U.S. based)
Company Overview