Note: The job is a remote job and is open to candidates in USA. The AES Group is a technology and engineering consulting company that delivers solutions across cloud, data, AI, engineering, and emerging technologies. The company is seeking a Grafana / Boomi Data Analyst and Subject Matter Expert to design and maintain dashboards, metrics, visualizations, and alerts for Boomi platform performance and integrations. The role supports observability, incident response, troubleshooting, root-cause analysis, and operational decision-making.
Responsibilities
- Design, build, and maintain advanced Grafana dashboards for the Boomi platform and associated integrations
- Develop dashboards to monitor:
- Integration health
- Transaction volumes
- Processing times
- Error rates
- Failures and retries
- Latency and throughput
- Service availability
- Define meaningful metrics, visualizations, thresholds, and alerts for Boomi integration monitoring
- Analyze Boomi platform and integration data to identify:
- Performance issues
- Recurring failures
- Operational trends
- Capacity concerns
- Potential service risks
- Collaborate with Integration, Application, Infrastructure, SRE, DevOps, and Operations teams to identify monitoring and reporting requirements
- Improve observability across integration processes, environments, runtimes, APIs, and distributed applications
- Configure and maintain Grafana alerting and notifications in alignment with operational support requirements
- Support incident investigation and root-cause analysis (RCA) through dashboards and data visualizations
- Validate dashboard data for accuracy, completeness, consistency, and reliability
- Establish dashboard standards, templates, naming conventions, visualization guidelines, and documentation
- Document dashboard functionality, data sources, queries, alert logic, dependencies, and support procedures
- Provide technical guidance and mentorship on Grafana visualization and Boomi observability practices
- Identify opportunities to automate monitoring, reporting, alerting, and operational workflows
- Partner with engineering and operations teams to improve integration reliability, performance, and service availability
Skills
- Strong hands-on experience developing, configuring, and administering **Grafana dashboards**
- Strong hands-on experience with the **Boomi integration platform**
- Experience with Boomi integration processes, APIs, runtimes, and related platform components
- Experience monitoring **enterprise integrations and distributed applications**
- Strong understanding of integration and observability metrics, including:
- Error rates
- Failures
- Retries
- Latency
- Throughput
- Transaction volume
- Processing time
- Availability
- Experience working with data sources used by Grafana, including **time-series databases, logs, APIs, and relational databases**
- Ability to create effective Grafana:
- Dashboards
- Queries
- Visualizations
- Variables
- Drilldowns
- Alerts
- Strong analytical, problem-solving, and troubleshooting skills
- Experience working with **engineering, operations, application support, and infrastructure teams**
- Strong written and verbal communication skills
- Ability to translate complex technical data into clear and actionable operational insights
- Experience with **Grafana Alerting** and advanced notification configurations
- Experience with **dashboard-as-code** and observability automation
- Experience with one or more of the following technologies:
- Prometheus
- Loki
- Elasticsearch
- Splunk
- InfluxDB
- SQL
- REST APIs
- Experience with **cloud platforms** and enterprise integration architectures
- Familiarity with **DevOps, SRE, CI/CD, and infrastructure monitoring** practices
- Experience creating operational **runbooks, monitoring standards, and support documentation**
- Knowledge of **API monitoring, event-driven integrations, and message-based architectures**
- Experience with enterprise observability and monitoring frameworks
- Relevant **Grafana, Boomi, cloud, DevOps, or observability certifications**
Company Overview
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