Note: The job is a remote job and is open to candidates in USA. Willow Processing is a mortgage operations company building technology, automation, and systems to support mortgage professionals. The Automation & Systems Engineer will own and evolve operational systems, develop integrations and automations, support the migration from Knack to Next.js and PostgreSQL, and mentor a junior automation engineer.
Responsibilities
- Own and extend our Knack application (46 objects, 360+ scenes) and its business rules
- Build and maintain Make.com scenarios and webhook-driven automations
- Design and maintain API integrations (ARIVE LOS middleware, appraisal ordering, internal services)
- Develop and maintain TypeScript/Node services and Next.js applications
- Contribute to the Knack → Next.js + PostgreSQL portal migration (data sync, schema design, cutover)
- Write and maintain data scripts for bulk operations and reconciliation against production systems
- Support reporting, dashboards, and operational visibility initiatives
- Document business processes, system workflows, and integration contracts
- Troubleshoot automation failures and workflow issues in production
- Mentor and pair with our junior automation engineer: code review, architecture guidance, and growth
- Help implement AI-driven workflows and agentic development tooling
- Take ownership of the Knack app and Make.com automation estate
- Ship improvements to the ARIVE middleware and appraisal integrations
- Advance the portal migration with reliable Knack Postgres sync
- Establish a mentorship rhythm with the junior engineer (reviews, pairing, growth plan)
- Become a trusted resource for operational improvement initiatives
Skills
- 2+ years in an automation, systems, or integration engineering role
- TypeScript/JavaScript and Node.js in production
- REST API integration experience (auth, rate limits, webhooks, error handling)
- Low-code/no-code platforms (Knack, Airtable, or similar database apps)
- Workflow automation platforms (Make.com, Zapier, or similar)
- SQL and relational data modeling (PostgreSQL preferred)
- Process mapping and workflow design
- Comfort mentoring junior engineers
- Mortgage industry experience
- Experience with loan origination systems (ARIVE especially)
- Next.js/React experience
- Experience migrating a business off a no-code platform onto custom software
- AI automation and agentic coding-tool experience (Claude Code or similar)
- Headless CMS experience (Payload or similar)
Benefits
- Fully remote within the United States
- Health benefits
- Paid time off
- Direct exposure to executive leadership
- Ownership of core systems with room to grow the function
- Work on projects that directly impact company growth
Company Overview