Note: The job is a remote job and is open to candidates in USA. Mathys+Potestio / The Creative Party® is hiring a Global Brand Creative Operations Manager for a full-time contract role. The position leads operational planning and delivery of digital brand experiences across e-commerce and app channels, managing cross-functional creative programs, timelines, budgets, risks, resources, and stakeholder communications. The role also develops processes, governance, tools, and workflows to improve operational excellence and support cohesive brand storytelling.
Responsibilities
- Leading operational optimization initiatives for the channel creative function
- Creating and implementing workflows, methodologies, standardized trackers, SOPs, and tools
- Managing creative projects from brief development through creative execution, production, and final delivery
- Facilitating resource planning, prioritization, workload management, capacity tracking, and portfolio reporting
- Identifying project gaps, dependencies, and risks early and developing mitigation plans
- Ensuring clear briefs, aligned requirements, efficient review cycles, and smooth handoffs between teams
- Supporting the team’s delivery of cohesive, high-quality brand storytelling across digital commercial channels
Skills
- 8–10 years of experience in creative operations, project management, brand operations, marketing operations, digital creative, or a related discipline
- Passion for brand storytelling, digital experiences, and operational excellence
- Proficient in Microsoft Teams, Excel, Smartsheet, and project/resource-management tools, with strong program management and process-improvement skills
- Familiar with process mapping, RASCIs, standardized tracking, SOP development, resource planning, capacity tracking, and portfolio reporting
- Skilled in collaborating with creative, production, brand management, digital, marketing, operations, leadership, and external agency partners
- Able to work independently and manage multiple concurrent projects, priorities, dependencies, budgets, and timelines
- Flexible and adaptable to changing priorities, timelines, and stakeholders
- Strong written and verbal communication with exceptional attention to detail
- A self-starter and critical thinker with a positive, solutions-oriented approach, strong ownership, and accountability
- Bachelor's degree in business, marketing, communications, project management, design, or a related field, or equivalent practical experience
- Background in creative operations, brand operations, marketing operations, digital production, project management, or related disciplines
- Demonstrated experience managing projects across both creative development and operational execution
- Experience managing budgets, resources, timelines, stakeholder relationships, and project risks
- Experience in retail, apparel, e-commerce, consumer brands, creative agencies, or production environments is preferred
- Experience supporting consumer, retail, e-commerce, apparel, agency, or production organizations is preferred
Benefits
- This position may be eligible for PTO, health and dental insurance, and/or 401(k) benefits upon meeting certain length of service and hours requirements.
- Full-time, remote with option to come into office
Company Overview