Note: The job is a remote job and is open to candidates in USA. Altor Partners is recruiting for a VC-backed API infrastructure company that helps businesses manage the APIs powering AI agents, integrations, and LLM-based products. The Founding Account Manager will own enterprise account renewals and net dollar retention, drive expansion within existing customers, build account-management processes, run QBRs, and provide customer insights to Product and Engineering.
Responsibilities
- Own a portfolio of enterprise accounts - accountable for renewals and net dollar retention against clear targets
- Hunt inside the existing customer base for new teams, use cases, and budget, the way an AE hunts new territory
- Run QBRs that prove ROI with data and tie the roadmap to each customer's long-term plans
- Build multi-threaded relationships, from platform engineers up to the economic buyer
- Track usage and engagement signals so you catch renewal risk months out, not weeks
- Partner closely with Customer Success (who own satisfaction, not revenue) and feed customer insight back to Product
Skills
- A track record owning a $5M+ book of business with 110%+ net dollar retention or equivalent
- Comfort selling to and negotiating with technical buyers - engineers, architects, CTOs and translating that into terms a CFO or procurement team will sign off on
- Experience negotiating multi-year enterprise renewals, including pricing and legal cycles
- Rigorous account planning habits (MEDDPICC or similar) and CRM-native discipline
- Genuine curiosity about how AI and agents are changing how software consumes APIs
- Comfortable in a remote, async-first, high-trust environment where you're building the playbook, not following one
- 5+ years in account management, expansion sales, or strategic customer success at a B2B SaaS company (dev tools or infrastructure a strong plus)
- The role is fully remote with a strong preference for the East Coast - ideally New York, where you can work alongside the team in person if you want to
Benefits
- OTE of $180,000-$220,000, roughly 70/30 base to variable, plus equity, with accelerators once you clear your retention number.
- Equity
- Uncapped variable compensation
- Fully remote work with a strong preference for the East Coast, ideally New York, where you can work alongside the team in person if you want to.
- Discretionary PTO
- Healthcare, dental and vision coverage
- Company retreats that bring the team together in person
Company Overview