Note: The job is a remote job and is open to candidates in USA. AlertMedia provides a Risk Intelligence and Response platform that helps organizations protect their people, operations, and brand. The Financial Systems Manager will own the financial systems ecosystem, including NetSuite, Zone Billing, Workato integrations, data operations, automation, governance, and full lifecycle FinOps implementations. The role will partner cross-functionally to improve system connectivity, process reliability, reporting, and operational scalability.
Responsibilities
- Serve as primary administrator for NetSuite, including configuration, workflows, roles/permissions, and system governance
- Own relationships with Finance technology vendors and implementation partners, including prioritization, oversight, testing, and successful delivery
- Administer and support Zone Billing and related billing processes
- Manage and maintain middleware integrations (Workato) to ensure accurate, reliable data flow across systems
- Partner with system owners across departments to ensure data integrity and alignment of key dimensions and reporting measures
- Maintain appropriate documentation, controls, and governance across the finance systems environment
- Own the integration strategy across systems that impact FinOps, ensuring seamless connectivity between ERP, billing, CPQ, legal repositories (e.g., Ivo), and other operational platforms
- Lead full lifecycle system implementations and integration projects for FinOps-owned initiatives
- Ensure upstream and downstream systems properly support billing, reporting, and revenue workflows
- Monitor data flows to identify and resolve system gaps, integration failures, incomplete transfers, and data-quality issues
- Partner with internal stakeholders and external service providers to resolve technical issues
- Design and implement AI-enabled workflows, agents, and intelligent automation solutions within Finance
- Use tools such as ChatGPT, Claude, or other AI platforms to solve practical business problems, reduce manual work, and improve process reliability
- Evaluate finance processes for automation opportunities and prioritize solutions based on business impact
- Demonstrate measurable results from AI and automation initiatives rather than relying solely on theoretical knowledge or general interest
- Partner with Accounting, FP&A, RevOps, Sales Operations, Deal Desk, Legal, Engineering, and other stakeholders to redesign Finance business processes, ensuring technology enables scalable, standardized, and well-controlled operations
- Translate business requirements into practical data, systems, and automation solutions
- Identify process gaps, inefficiencies, and control risks across finance workflows
- Prioritize initiatives based on business impact, operational risk, and the evolving needs of the organization
Skills
- Bachelor's degree in Finance, Accounting, Business, Information Systems, Engineering, Data Analytics, or a related field, or equivalent professional experience
- 5+ years of experience in financial systems, finance operations, or business systems roles
- Hands-on experience administering ERP platforms, with NetSuite strongly preferred
- Strong understanding of system integrations, system-to-system data flows, and data-quality controls
- Experience with integration and automation tools (Workato or similar middleware preferred)
- Proven hands-on experience building AI-enabled workflows, agents, or intelligent automation solutions that have been applied to real business processes
- Advanced Excel skills and strong analytical and problem-solving capabilities
- Ability to investigate data discrepancies, identify root causes, and communicate findings clearly
- Strong organizational, project management, and communication skills
- Ability to manage multiple priorities and work independently in a fast-moving environment
- Candidates must have existing authorization to work in the U.S. without the need for sponsorship now or in the future
- Experience with Salesforce, Zone Billing, Dealhub, or similar business systems are preferred
- Experience working in a SaaS or subscription-based business is helpful
- Strong preference for candidates located in Austin, Texas to work a hybrid (2 days a week) in our downtown headquarters
Benefits
- Company-wide bonus program
- Generous and flexible time off and parental leave policies
- Health benefits - Medical, Dental, Vision and Life Insurance are 100% paid for employees!
- 401K with generous company match
- Amazing rewards and incentives – we love celebrating each other!
- Commitment to community service with opportunities to give back
- Access to new downtown office with 360 views of Austin, high-tech building gym and nearby running trails
- Ongoing career development opportunities through our Learning & Development team
- Hybrid work arrangement in Austin, Texas: 2 days a week in the downtown headquarters
- Meaningful work while growing your career in a fast-moving, global company with an award-winning culture
Company Overview