Note: The job is a remote job and is open to candidates in USA. ChemTreat provides field sales and service operations for customers and local teams. The Field Sales Coordinator supports customer satisfaction and administrative efficiency by coordinating with field representatives, managing account-related tasks, preparing reports, and serving as a customer liaison. The role also supports training, events, travel arrangements, software updates, and sales campaigns.
Responsibilities
- Meet and develop relationships with the appropriate administrative personnel at our major customer sites to facilitate the routine transactions associated with our business. Coordinate these efforts and activities consistent with the direction of the responsible local representative
- You will act as ChemTreat customer liaison and problem solver. You have strong organizational, multi-tasking, and follow-up skills
- Work with ChemTreat corporate to anticipate changes and / or updates in the software and systems (such as CT Vista, Power BI, Concur, etc.) that we use to conduct our business. Communicate the changes and work with the Area Managers to provide training and resources to the service and sales teams
- Develop strong interpersonal relationships with the field sales and service teams to effectively recreate the support services that facilitate employee and customer satisfaction
- Utilize formats as directed by the Team to collect present data related to the financial management of the team, disseminate salesman’s cost updates, correct errors in salesman’s costs, and collect / maintain information to facilitate the management of price and contracts
- Coordinate events such as Team meetings, customer entertainments, and travel arrangements
- Use CT Vista, MS Office, Power BI, tank monitoring software and other tools to generate internal and external reports in support of account management functions
- Place and track orders, review customer guides, update customer pricing, review invoicing for accuracy
- And manage administrative functions associated with account management consistent with requirements as directed by the responsible representatives
- Travel as needed 10% or less
Skills
- Some college education required:
- Minimum two years-based responsibilities as above and at least five years of general business experience
- Ability to work independently with minimal supervision
- Strong attention to detail
- Excellent communication and interpersonal skills
- Excellent computer skills that include Microsoft Office applications, and proficiency in typing required
- Ability to construct customer reviews, sales presentations, and customer training in Microsoft PowerPoint
- Strong organizational, multi-tasking, and follow-up skills
- Ability to balance multiple field team members and ability to manage multiple priorities with ease
- Ability to communicate effectively using a variety of styles and techniques as appropriate
- Be available for travel 2-3 times a year to participate in team meetings, meet customers, support / participate in sales campaigns, and develop working relationships with the ChemTreat team
- The employee is occasionally required to reach with hands and arms
- The employee is constantly required to sit
- The employee may occasionally squat, turn/twist, or reach
- The associate is constantly using hands to finger, handle, feel or operate objects, and computer keyboards
- The employee is occasionally required to walk, stand, climb, balance, stoop, bend, kneel, crouch or crawl, and talk, hear, and smell
- The employee must occasionally lift, carry, push, or pull up to 20 pounds
- Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus
- Business school or college courses preferred
Benefits
- Team training
- Customer training
- Paid time off
- Medical/dental/vision insurance
- 401(k) to eligible employees
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