Note: The job is a remote job and is open to candidates in USA. The University of Miami Health System IT Department has an exciting opportunity for a full-time Epic Senior Analyst, HIM to work remotely. The role involves implementing and optimizing complex applications, collaborating with stakeholders, and providing support to junior staff members to ensure effective application management.
Responsibilities
- Collaborates with key stakeholders, end-users, and application team members to optimize the application’s configuration, function, and access
- Serves as a primary support contact for application end‐users
- Initiates the design, development, implementation, and maintenance of the application
- Initiates all phases of testing and the documentation of workflow design
- Performs the analysis of information technology in clinical work processes and validates the impacts to the workflow
- Initiates the identification of issues and guides the work to resolve them
- Supports junior staff members in the evaluation and resolution of service tickets, identification and implementation of application changes, retrieval of requested data, and execution of day-to-day operations
- Collaborates with trainers on application changes and new features to develop documentation and training strategies
- Works with stakeholders, the business community, and end users to ensure the application meets UHealth's business/clinical needs
- Participates in on-call rotations and support and attend and participates in, applicable committees
- Maintains regular communication with team members, including participating in weekly project team meetings
- Reviews the status of projects and issues on an ongoing basis with leadership
- Remains knowledgeable about UHealth’s policies, procedures, and business operations
- Adheres to University and unit-level policies and procedures and safeguards University assets
- Initiates the implementation, builds, and modifies of the HIM applications
- Providing oversight and leadership to Associate Epic Analysts and Epic Analysts on the team
- Serves as a primary support contact for application end‐users
- Initiates the design, development, implementation, and maintenance of the application
- Initiates all phases of testing and the documentation of workflow design
- Performs the analysis of information technology in clinical work processes and validates the impacts to the workflow
- Initiates the identification of issues and guides the work to resolve them
- Supports junior staff members in the evaluation and resolution of service tickets, identification and implementation of application changes, retrieval of requested data, and execution of day-to-day operations
- Collaborates with trainers on application changes and new features to develop documentation and training strategies
- Works with stakeholders, the business community, and end users to ensure the application meets UHealth's business/clinical needs
- Participate in on-call rotations and support and attend and participate in, applicable committees
- Travel to the job site during go-lives, conferences, rounding, and/or senior leadership meetings
- Maintains regular communication with team members, including participating in weekly project team meetings
- Review the status of projects and issues on an ongoing basis with leadership
- Remains knowledgeable about UHealth’s policies, procedures, and business operations
- Adheres to University and unit-level policies and procedures and safeguards University assets
Skills
- Bachelor's degree in relevant field
- Epic certificate in Hospital Coding Administration, Deficiency Tracking Administration, Release of Information Administration, Identity are required
- 3-5 years of experience, preferably in healthcare or healthcare-related organization
- Ability to work evenings, nights, and weekends as necessary
- Previous operational, project management, and organizational skills
- Microsoft Office Suite: Word, PowerPoint, Project, Visio, Excel
- Problem Solving: Seeking, logically examining, and interpreting information from different sources to determine a problem's cause and developing a course of action to resolve the problem and to prevent its recurrence
- Dependability: Ability and willingness to take ownership of work activities and ensure that they are completed in an accurate, efficient, and timely manner
- Critical Thinking: Ability and willingness to see things in an open-minded way and examine an idea or concept from as many angles as possible
- Stakeholder Management: Ability to work effectively with all levels of employees including senior leadership
- Familiarity with processes that fall under HIM: Chart Tracking, Release of Information, Deficiency Tracking, and Coding
- Familiarity with transcription and scanning workflows and vendors, and confidentiality and privacy guidelines
- Detailed knowledge of Master Patient Index (MPI) interfaces and other sources of patient information
- Understanding of duplicate patient management processes
Benefits
- Comprehensive benefits package including medical, dental, tuition remission and more
Company Overview
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