Note: The job is a remote job and is open to candidates in USA. Siri InfoSolutions, Inc. is seeking an experienced Epic IT contractor to independently support Healthy Planet Compass Rose initiatives. The role focuses on registry creation, Social Determinants of Health workflow design and optimization, Remote Patient Monitoring expansion, application maintenance, troubleshooting, upgrades, and complex project support.
Responsibilities
- Independently support Healthy Planet Compass Rose initiatives
- Create and maintain registries
- Design, build, and optimize SDOH workflows
- Support Remote Patient Monitoring program expansion
- Perform daily maintenance activities, including service requests and minor optimizations
- Analyze and diagnose complex system issues
- Identify root causes and develop solutions or escalate as appropriate
- Design, implement, maintain, optimize, and support Epic applications
- Translate business and technical requirements into functional solutions
- Configure, test, implement, and maintain application workflows
- Collaborate with operational stakeholders, vendors, and IT teams
- Provide Tier 2 and Tier 3 application support
- Troubleshoot incidents, document resolutions, and maintain technical documentation
- Support system upgrades, enhancements, and monthly updates
- Serve as a subject matter expert for application functionality and workflows
- Lead and support complex application projects as assigned
Skills
- • Epic Healthy Planet Certification
- • Epic Compass Rose Certification
- • High School Diploma or GED
- • Epic Healthy Planet Certification
- • Epic Compass Rose Certification
- • Previous experience supporting Epic Healthy Planet workflows and applications
- • Ability to work independently with minimal supervision
- • Experience serving as a project lead for complex IT initiatives
- • Strong background in workflow design and optimization
- • Advanced troubleshooting and root cause analysis skills
- • Experience partnering with vendors to resolve system issues and improve performance
- • Prior mentoring or leadership experience within an Epic applications team
- • Experience supporting reporting, data validation, and analytics needs
- • Knowledge of healthcare application integration and system maintenance
Benefits
- Remote work
Company Overview
Company H1B Sponsorship