Note: The job is a remote job and is open to candidates in USA. Stadler Rail Group is seeking an Executive Director, Operations to lead the company’s operational management strategy and daily business operations. The role oversees project delivery, process optimization, resource and budget management, risk and quality compliance, cross-functional collaboration, and operations team leadership to improve efficiency, delivery capabilities, cost control, and customer satisfaction.
Responsibilities
- Formulate and implement corporate operational strategies and annual operational plans, ensuring alignment with the company's overall strategy
- Establish operational management policies, standardized processes, and operational governance frameworks
- Drive the breakdown and execution of operational goals, as well as performance tracking
- Continuously optimize operational models to enhance organizational execution efficiency
- Assume full responsibility for daily business operations and operational management
- Oversee the operational performance of business units to ensure the achievement of operational targets
- Optimize resource allocation to boost productivity and operational efficiency
- Establish mechanisms for regular operational meetings, operational analysis, and continuous improvement
- Oversee the execution of key projects and the project portfolio
- Ensure projects are delivered on schedule, within budget, and in compliance with quality standards
- Coordinate cross-departmental resources to facilitate the successful implementation of major projects
- Establish management systems for project operations and delivery
- Drive process optimization, Lean Management, and continuous improvement initiatives
- Establish Key Performance Indicators (KPIs) and operational analysis systems
- Promote the development of automated, digital, and intelligent operations
- Continuously enhance organizational operational capabilities and business efficiency
- Develop operational budgets and resource allocation plans
- Manage human, equipment, financial, and technological resources
- Improve resource utilization rates and the return on investment (ROI) for operations
- Control operational costs to achieve objectives regarding cost reduction and efficiency improvement
- Establish mechanisms for identifying, assessing, and controlling operational risks
- Ensure operations comply with corporate policies, industry standards, and legal/regulatory requirements
- Drive the development of quality management systems and continuously improve delivery quality
- Establish business continuity and emergency response mechanisms
- Collaborate with Sales, Marketing, Product, R&D, Supply Chain, Finance, and HR teams
- Facilitate cross-departmental communication and resource integration. Support major business decisions and the implementation of strategic projects
- Enhance organizational collaboration efficiency and execution capabilities
- Build and lead the operations management team
- Develop operations management talent and mid-level managers
- Establish systems for performance assessment, training, and succession planning
- Foster a corporate culture focused on high performance, continuous improvement, and customer orientation
Skills
- Bachelor's degree or higher
- 10+ years of experience in operations management, project management, or business management
- 5+ years of experience in senior management roles
- Experience in operations management within large enterprises, multinational corporations, or high-growth companies
- Familiarity with corporate operational systems, process optimization, and performance management
- Business Operations Management
- Operations Strategy
- Project Management
- Project Portfolio Management
- Process Improvement
- Operational Excellence
- Lean Management
- Performance Management
- Cost Management
- Budget Management
- Risk Management
- Quality Management
- Digital Operations
- Business Analytics
- Cross-functional Leadership
- Change Management
- Executive Communication
- Leadership & Talent Development
- Key Performance Indicators (KPIs)
- Revenue Growth Rate
- Operating Margin
- Reduction Rate of Operating Costs
- On-time Project Delivery Rate
- Project Success Rate
- Operational Efficiency Improvement Rate
- Resource Utilization Rate
- Customer Satisfaction (CSAT)
- Net Promoter Score (NPS)
- Process Optimization Completion Rate
- Budget Execution Rate
- Quality Pass Rate
- Risk Incident Rate
- Digital Project Completion Rate
- Employee Engagement and Team Retention Rate
- Majors in Business Management, Operations Management, Engineering Management, Industrial Engineering, Supply Chain Management, or related fields preferred
- MBA or relevant Master's degree preferred
- Experience in international business operations is a plus
Company Overview