Note: The job is a remote job and is open to candidates in USA. Hennepin Healthcare is an integrated healthcare system that includes HCMC, an academic medical center, outpatient and specialty clinics, and other care services. The Epic Application Analyst Intermediate will support the IS&T team in maintaining Epic and associated integrated applications, including configuring, testing, documenting, troubleshooting, and improving Epic solutions.
Responsibilities
- Research to develop, configure, and modify moderate to high complexity "break fix" solutions in Epic
- Create documentation of build
- Review, build, test, debug, and document progress of Epic issues in partnership with the TS utilizing the SLG process and release notes
- Participate in testing phases of associated applications during implementations and upgrades
- Develop strong relationships with end user communities, customers, and business partners
- Provide Epic content expert support for applications with integration/interfaced systems
- Identify opportunity for process/system improvements by adopting new Epic functionality
- Provide regular and/or off hour on call support as scheduled
- Perform other duties as assigned
Skills
- 3 years relevant of comprehensive professional experience working in the electronic health record, Epic
- Associates of Arts (AA) or Bachelor's degree
- An approved equivalent combination of education and experience
- Ability to think strategically and demonstrate flexibility to adapt to changes in organizational or department priorities
- Demonstrated analytical, critical thinking, problem solving and conflict resolution skills
- Ability to multi-task and prioritize tasks
- Ability to explain or demonstrate technology in a manner suited to the audience
- 1 Current Epic Certification
- 1 Current Epic Accreditation
- 1 Current Epic Proficiency Self-study
- 1 Current Epic Proficiency
- Experience developing technical/systems design specifications and building system solutions
- Ability to provide customer focused service and communicate the value of proposed solutions
Benefits
- Open to fully remote work
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Short-term disability insurance
- Long-term disability insurance
- Retirement funds
- Paid time off
- Tuition reimbursement
- License and certification reimbursement (available only for benefit-eligible positions)
Company Overview
Company H1B Sponsorship