Note: The job is a remote job and is open to candidates in USA. FUSE is hiring an Entry Level Content Manager to manage day-to-day content production and keep content accurate, current, and optimized for user experience. The role supports client communication, project timelines, quality reviews, documentation, and production setup.
Responsibilities
- Manage day to day content production in proprietary online tools
- Ensure content is up-to-date, relevant, and optimized for user experience
- Create and update relevant documentation to support the project
- Gather necessary assets for new cycle set up
- Create new templates and other tool updates for new cycle production
- Serve as primary point of contact between Fuse and assigned clients
- Monitor emails throughout the day and respond accordingly
- Demonstrate strong time management by prioritizing tasks effectively, meeting deadlines, and consistently arriving on time and prepared for scheduled meetings
- Work with Account Supervisor to keep client updated with project and assignment statuses
- Keep production projects moving forward by communicating internally to ensure adherence to timelines
- Review production deliverables to ensure quality and that they meet requirements
- Review timelines regularly to ensure accuracy and adherence to dates
- Post regional datasheets to the client’s SharePoint
- Manage translations with the client’s designated agency
- Pursue a full understanding of the entire project in order to provide support in a proactive manner
- Perform routine tasks independently with or without assignment
- Other duties as assigned
Skills
- Strong attention to detail and ability to review information for accuracy and consistency
- Ability to identify problems, troubleshoot issues, and take initiative to find solutions
- Excellent organizational and self-management skills
- Good collaboration and communication skills, with a team oriented attitude
- 1- 3 years' experience in administrative, date management, or documentation focused role preferred
- Experience in a role requiring detailed information gathering, accurate recordkeeping, and careful review of content or documentation is a plus
- Basic understanding of HTML tags and how they affect formatting is a plus
- General knowledge of computer hardware and how computer components work together is a plus
Company Overview