Note: The job is a remote job and is open to candidates in USA. Canopy Connect is building infrastructure that powers insurance experiences by enabling secure, convenient use of consumer data. The Enterprise Implementation Consultant will lead enterprise customer onboarding and API implementations, manage strategic post-sale relationships, advocate for customer needs, identify expansion opportunities, and support renewals and growth initiatives.
Responsibilities
- Deeply understand how insurance verification is done in our key verticals
- Lead end-to-end API onboarding and implementation for new customers, guiding technical teams through setup, testing, and go-live
- Serve as primary post-sale contact for strategic enterprise accounts, managing cross-functional relationships across product, engineering, and executive teams
- Act as an internal advocate for customer needs, providing structured feedback to product and engineering to inform roadmap priorities
- Analyze usage data to identify expansion opportunities and ensure customers realize measurable value from Canopy Connect's platform
- Support contract renewals and growth initiatives in partnership with Sales, Engineering and Leadership
Skills
- Management consulting experience in insurance, automotive or real estate
- Proven success managing large or strategic enterprise accounts with complex integration needs
- Demonstrated ability to design and operationalize customer success processes in early-stage or scaling organizations
- Strong technical acumen and ability to troubleshoot issues related to APIs, data integrations, and authentication workflows
- Excellent communication skills with the ability to translate technical concepts for non-technical stakeholders
- Experience collaborating closely with engineering and product teams to deliver customer-driven solutions
- Understanding of UX principles, workflow optimization, and data security protocols
- Please note that we are only accepting candidates who are authorized to work in the United States or Canada
Benefits
- Company-sponsored health, dental and vision insurance for employees and dependents
- Generous equity grants
- Unlimited paid time off
- Fully distributed team; all employees work remotely
- $1,000 stipend to equip you with a home office
- Friday lunch reimbursement
- 401K with a 3.5% match
Company Overview