Note: The job is a remote job and is open to candidates in USA. SpecialtyCare is a leading provider of clinical services to hospitals, offering solutions including neuromonitoring and other surgical support services. The Clinical Quality Manager will promote patient safety and continuous clinical improvement across the IONM service line by leading patient safety initiatives, quality opportunity resolution, policy development, clinical support, audits, training, and research.
Responsibilities
- Provide remote IONM clinical support, using expert knowledge of neuroanatomy, physiology, anesthesia, and signal processing to resolve issues during live cases
- Collaborate in real time with surgical neurophysiologists, remote monitoring physicians, surgeons, and hospital administrators
- Identify Critical Quality Opportunities (CQOs) using variance data, KPIs, outcomes data, and competency metrics
- Develop and own Performance Improvement and Corrective Action Plans
- Conduct case audits and audits-of-auditors
- Draft and maintain clinical policy for safe, effective IONM delivery
- Support clinician training, research efforts, and educational resource development
- Represent SpecialtyCare at company and industry conferences
Skills
- SpecialtyCare Senior Surgical Neurophysiologist I or higher (or equivalent)
- 10+ years of experience in IONM clinical service delivery, clinical quality, research, or medical device/systems engineering
- 5+ years in data-driven leadership roles (quality oversight, operations, education/training, or project management)
- Strong communication skills and proficiency with MS Office and data visualization tools (Power BI, Tableau, QLIK Sense, etc.)
- Remote, home-based workstation for shifts of 7+ hours, up to 5 shifts/week
- Some regional/national travel required, including occasional overnight travel
- Flexibility for evenings and weekends as business needs require
- Bachelor's degree in biomedical engineering, biological sciences, electrical engineering, systems engineering, computer science, or related field (graduate degree preferred)
- CNIM certification or DABNM diplomate status preferred
Benefits
- Remote, home-based workstation
Company Overview
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