Note: The job is a remote job and is open to candidates in USA. Rula is a mental healthcare company dedicated to providing evidence-based and compassionate care. The Engineering Manager for AI/ML will provide technical leadership for applied AI product capabilities and foundational machine learning platforms, guide senior engineering teams, and ensure AI solutions scale safely in clinical contexts.
Responsibilities
- This person will be responsible for guiding a highly AI-native group of Senior and Staff engineers to rapidly deliver user-facing features such as transcript summarization and search relevance, while simultaneously architecting our core AI/ML infrastructure such as feature store and AI observability platform
- This person will apply a balance of strong execution speed, Radical Candor in their coaching, and rigorous clinical safety sense to ensure our solutions and models scale safely
- You will be at the vanguard of Rula's AI engineering, shaping a culture of high talent density and driving technological synergy that directly transforms how mental healthcare is delivered and experienced
Skills
- 8+ years of professional software engineering and machine learning experience, including 5+ years designing, scaling, and deploying distributed backend systems in cloud environments (AWS, GCP, etc.)
- 3+ years of direct engineering management experience, with a proven track record of hiring, retaining, and directly managing high-performing Senior and Staff-level engineers
- 3+ years of experience technically leading or building core ML infrastructure, such as feature stores, MLOps pipelines, model deployment systems, or AI observability platforms
- 2+ years of experience directing or developing production-grade applied AI features, specifically focusing on LLM integrations (e.g., NLP, transcript summarization, RAG) or search, ranking, and relevance engines
- Proven operational track record of concurrently managing the delivery of both user-facing product features and backend infrastructure platform work across multiple production release cycles
- Regulated Industry Experience: Experience shipping advanced AI systems in high-stakes, regulated environments (such as HealthTech or FinTech), with a proven ability to balance rigorous privacy, compliance (e.g., HIPAA), and safety standards without grinding engineering velocity to a halt
- Advanced AI Evaluation Expertise: Deep, hands-on experience designing rigorous, production-ready evaluation frameworks for LLMs—combining automated metrics, LLM-as-a-judge, and Human-in-the-Loop (HITL) processes specifically aimed at mitigating hallucinations and bias in mission-critical applications
- AI-Augmented Engineering Philosophy: A strongly defined, practiced philosophy on using AI to multiply engineering output. We are looking for someone who doesn't just build AI, but actively deploys cutting-edge AI dev tools (e.g., coding agents, advanced IDE integrations, automated testing bots) to push an already high-performing team to hyper-efficiency
- Framework for Dual-Mandate Prioritization: Nuanced experience and a clear, communicable framework for managing the specific tension between short-term product delivery and long-term platform investments, demonstrating exactly how they prioritize technical debt and infrastructure scaling against aggressive feature sprints
Benefits
- 100% remote work environment; working hours to support a healthy work-life balance (must be based in the United States; currently not hiring in Hawaii)
- Full transparency of pay ranges regardless of where you live in the United States
- Comprehensive health benefits: medical, dental, vision, life, disability, and FSA/HSA
- 401(k) plan access
- Generous time-off policies, including 2 company-wide shutdown weeks each year for self-care (for most employees)
- Paid parental leave available for all parents, including birthing, non-birthing, adopting, and fostering
- Employee Assistance Program (EAP) supporting mental and physical health
- Quarterly department stipend for fun team-building activities or in-person gatherings
- Community and employee resource groups that celebrate employee identity and lived experiences
- New hire home office stipend and $50 monthly stipend to help cover internet or cell phone expenses
- Wellness at Rula program with year-round wellness initiatives and a $50/month wellness stipend
Company Overview