Note: The job is a remote job and is open to candidates in USA. Motorola Solutions is a global community focused on keeping people safer everywhere. The Emergency Call Handling Project Manager will support customers in deploying Next Generation 911 solutions to enhance their emergency response capabilities.
Responsibilities
- Accountable for the successful implementation, cutover, and hand-off to Support for emergency call handling projects
- Writes, manages, and implements the master project plan using automated project management tools, processes, and procedures
- Measures the performance relating to achieving each set of goals
- Understands business implications on all projects
- Acquires and maintains a high-level understanding of relevant internal organizational work flows and practices
- Serves as the primary point of contact for customers, subcontractors, and internal staff for the project
- Establishes and maintains contact with customers and channel partners as relates to their specific project
- Provides regular status updates
- Organizes and facilitates meetings with internal and external customers to ensure the achievement of project goals, milestones, and deadlines
- Initiates, generates, and maintains project schedules
- Leads scheduling status reviews with team members to track current status against planned progress
- Initiates, generates, and maintains the project budgets (labor and capital) and financial objectives (revenue, margin, and cash)
- Analyst project cost relative to the current budget, in collaboration with other team members and management to track current status against planned progress
- Perform detailed analyses of program data and recommend solutions to customers
- Provides ongoing assessment and coverage of the risks associated with a project
- Alert management of any problem(s) that could severely or adversely affect the project achievements; prepare a plan of action to resolve issues
Skills
- High School diploma, Technical Certificate, Associates, or Bachelor's degree in Business, Communication, IT, Leadership, or Technology required
- 3+ years of Project Management, and Program Management experience required
- Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position
- Must be able to effectively lead and drive all assigned projects
- Experience with Public Safety communications systems
- Proficient in developing project documents as well as having experience in a cloud-based document management system (Google Workspace)
- Project Management Professional (PMP) and/or Certified Associate in Project Management (CAPM) desired but not required
- Understanding local public safety customers, such as police, fire, and emergency medical services, is a plus
- Must be a self-motivated team player able to work effectively with general guidance toward objectives
- Must have excellent interpersonal, presentation, and negotiation skills
- Work collaboratively with regional and territorial management
- Must be able to effectively communicate with relevant peers and senior stakeholders
Benefits
- Incentive Bonus Plans
- Medical, Dental, Vision benefits
- 401K with Company Match
- 10 Paid Holidays
- Generous Paid Time Off Packages
- Employee Stock Purchase Plan
- Paid Parental & Family Leave
Company Overview