Note: The job is a remote job and is open to candidates in USA. Acclaim AI is a voice-first AI customer experience platform focused on regulated industries. They are seeking a Technical Project Manager to oversee projects from scoping to production sign-off, ensuring alignment with customer requirements and maintaining high-quality standards.
Responsibilities
- Oversee the adaptation of our platform for particular customer needs and requirements
- Monitor customer expectations and fulfill them
- Ensure a stable and constant process of delivery of client-requested features inside the platform, from release planning to managing feature dependencies and the product lifecycle
- Understand the effort required for product development, including team roles and the stages of their involvement
- Ensure alignment of product with customer requirements. Responsibility for this product from our side
- Provide regular project status updates to clients to maintain transparency
- Oversee the project’s scope, allocate resources efficiently, and ensure budget adherence for optimal performance
- Maintain high-quality standards through thorough testing before product releases
- Set key product metrics and monitor achievements, adjusting goals based on performance feedback
Skills
- 5+ years of experience in project management, preferably in BigTech or AI tech startups
- Strong experience working with Voice AI platforms, including deep familiarity with TTS, ASR, speech recognition systems, and/or telephony technologies
- A customer-first and data-driven mindset is a must
- Strong ability to analyze data, identify key metrics, understand technical requirements, and communicate effectively with the engineering team
- Highly organized and self-motivated, with a strong sense of ownership and a results-driven approach
- Product management expertise in the tech industry, particularly in launching AI and ML products
- Strong understanding of ML operations
- Proficiency in development methodologies (Agile, Scrum, etc.) and product frameworks
Benefits
- Experienced team, Acclaim is formed by a team of enthusiastic professionals who created award-winning devices, voice assistants, and other AI-driven products for BigTech corporations.
- Cutting-edge technologies, we build technologies using our areas of expertise, including Computer Vision, Speech Technologies, Natural Language Understanding, Generative AI, etc. LLM and Diffusion models.
- Rapid career progression, facilitated by our team of seasoned senior professionals who hail from prestigious, industry-leading companies.
- A company with entrepreneurial spirit. We offer a secure workspace, thanks to the big clients we've raised, along with a true start-up culture.
Company Overview