Note: The job is a remote job and is open to candidates in USA. Confidential company is seeking a Dynamics 365 Commerce Functional & Technical Consultant to support Commerce enhancements and implementations. The role leads requirements analysis, solution design, configuration, testing, documentation, troubleshooting, and release readiness across retail, online, POS, and integrated systems.
Responsibilities
- Lead requirements, fit-gap analysis, solution design, configuration, testing, documentation, and release readiness for Commerce enhancements
- Configure and support stores, registers, devices, workers, assortments, catalogs, pricing, promotions, payments, taxes, receipts, statements, and channel operations
- Assess impacts across Commerce HQ, online and store channels, Commerce Scale Unit, POS, back-office processes, and external services
- Produce functional and technical designs, estimates, dependencies, test scenarios, acceptance criteria, operational procedures, and support handoffs
- Troubleshoot configuration, synchronization, channel, transaction, statement, and integration issues
Skills
- 7+ years of Dynamics retail or commerce consulting, including 4+ years with Dynamics 365 Commerce or Dynamics 365 Retail
- Multiple Commerce implementations, rollouts, enhancement programs, or managed-services engagements
- Ownership of cross-channel design, testing, deployment, and production support
- Hands-on Dynamics 365 Commerce configuration and solution-design experience
- Strong knowledge of Commerce HQ, channel database, Commerce Scale Unit, Store Commerce/POS, e-commerce, payments, pricing, promotions, inventory, and statements
- Working knowledge of D365 Finance and Supply Chain integration points, security, data entities, batch processes, and release management
- Ability to distinguish configuration needs from custom-development needs and provide reliable estimates
- Dynamics AX Retail experience
- Australian retail, taxation, payment-provider, loyalty, e-commerce, or high-volume store experience
Benefits
- Remote work arrangement
- Full-time roles are eligible for Medical, Dental, Vision, Commuter and 401K benefits with company matching
Company Overview