Note: The job is a remote job and is open to candidates in USA. Coastal is seeking a Director of Sales focused on the technology, media, and telecommunications sectors. The role will drive growth by developing executive relationships, generating new business, managing customer relationships, presenting Salesforce solutions, and partnering with delivery teams on agile implementations.
Responsibilities
- Engage with C-level stakeholders (CTOs, CROs, CMOs) at leading tech and media firms to drive digital transformation and win new “logo” accounts
- Create detailed business and territory plans that account for TMT market trends like 5G adoption, streaming service shifts, and SaaS-based business models
- Personally unearth net new sales opportunities through high-level networking, VC/PE ecosystem connections, and tech-industry events
- Manage the entire customer relationship lifecycle, ensuring that Salesforce solutions bridge the gap between Lead-to-Cash and high-volume subscriber management
- Lead discovery conversations that uncover technical debt and business goals related to recurring revenue models, churn reduction, and agile scalability
- Present Salesforce solutions that align with the fast-moving objectives of TMT firms
- Provide professional after-sales support to enhance customer lifetime value (LTV) and ensure long-term platform adoption
- Maintain rigorous forecasting and pipeline management, reflecting the rapid sales cycles and high-velocity nature of the technology sector
- Mentor junior Business Development resources on how to communicate value to technical buyers and product-led organizations
- Engage with Salesforce TMT-focused RVPs and AEs to co-sell and build a reputation as the preferred partner for complex high-tech implementations
- Partner with Coastal Leadership to align business development with agile delivery methodologies and DevOps-centric environments
- Work with your team to create estimates and SOWs that account for phased MVP rollouts, API-first integrations, and rapid deployment schedules
- Travel as needed
Skills
- 5+ years proven expertise as a Salesforce Delivery Consultant
- 5+ years of Sales experience
- Proven Portfolio Growth: Experience navigating the buying process of high-growth startups to enterprise-level media/telecom firms
- Deep experience in the Salesforce Ecosystem, specifically with Revenue Cloud (CPQ), Communications Cloud, or Media Cloud
- Consultative mindset with an understanding of subscription billing models, usage-based pricing, and digital content distribution
- Mastery of the Salesforce portfolio, including Mulesoft for high-volume API integrations and Tableau for churn and sentiment analysis
- Ability to “project manage” a sales cycle in a fast-paced, agile environment where speed-to-value is the primary driver
- Organizational skills with a focus on managing high-velocity pipelines and technical pre-sales complexity
- Experience with Technology: Salesforce, Zoominfo, LinkedIn
- Must have full-time permanent US work authorization
- Hands-on Salesforce consulting experience
- Experience in SaaS sales or tech-focused professional services
- Bachelor's Degree preferred, or equivalent experience
- Experience as a Salesforce Consultant, preferably at an implementation partner
Benefits
- Flexible working hours with an emphasis on a life-work balance (in that order!)
- Remote flexible work; plus company office locations in Palm Coast, FL; Atlanta, GA; Tysons, VA & Lexington, KY; travel as required to client locations
- Unlimited Paid Time Off (RTO)
- 401K with Company Match
- Medical, Vision, & Dental coverage
- Competitive quarterly bonus opportunities
- Continuing education and certification reimbursements, specifically within the Salesforce and Snowflake ecosystems
- Occasional in-house competitions with spot bonuses
- A flexible and fun team culture
- Frequent team and culture activities, virtual & in-person, including Lunch and Learns, Happy Hours, team-building events
- Monthly All-Hands calls to bring the company together
- An open-door leadership policy with access to mentorship and guidance
- Opportunities for accelerated growth, networking, and career guidance and support
- Trust, transparency and respect across all levels of the company
Company Overview