Note: The job is a remote job and is open to candidates in USA. LexisNexis provides legal, regulatory, and business information and analytics that help customers improve decision-making and outcomes. The Head of Sales Operations will build and improve the operating system for the global sales organization through strategic leadership, data, systems, reporting, and process optimization. The role will partner with sales leadership, build Salesforce and Gong reporting solutions, and improve sales effectiveness and execution.
Responsibilities
- Partner closely with the Global Head of Sales and sales leaders globally on key priorities, operating challenges, and opportunities to improve execution
- Identify inefficiencies, process gaps, and friction affecting sellers and managers, and develop practical solutions
- Improve how Sales operates internally and how it works with functions that directly affect the sales motion, including Marketing, Pricing, Legal, and RevOps
- Bring structure to ambiguous problems and help move important initiatives from discussion to execution
- Simplify processes where possible while introducing greater discipline and accountability where it improves performance
- Personally design and build the Salesforce and Gong reporting environment used to manage the global sales business
- Create visibility into new business, renewals, pipeline creation, seller activity, opportunity progression, campaigns, win rates, sales cycles, deal size, aging, and other key sales metrics
- Translate management questions into dashboards and reporting at rep, manager, regional, and global levels
Skills
- * Strong experience in Sales Operations, Revenue Operations, Sales Effectiveness, or a similar role supporting a complex sales organization
- * Demonstrated experience personally building Salesforce reports and dashboards
- * Experience using Gong or similar platforms to understand and improve sales execution
- * Strong understanding of enterprise sales, including new business, renewals, pipeline management, forecasting, activity, account planning, and performance management
- * Strong analytical skills and the ability to turn data into clear management insight and action
- * Commercial judgment and the ability to quickly understand how a sales organization works and where it can improve
- * A highly hands-on operating style and a strong bias toward action
- * Experience leading a small team and working across a global organization
- *This is a remote- US- Based position. Candidates must be willing to work EST hours on a regular basis
Benefits
- Numerous wellbeing initiatives
- Shared parental leave
- Study assistance
- Sabbaticals
- Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive.
- This job is eligible for an annual incentive bonus.
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