Note: The job is a remote job and is open to candidates in USA. Fiserv is a global leader in Fintech and payments, connecting financial institutions, corporations, merchants, and consumers. The Director of Sales Enablement will equip the Sales organization with the knowledge, skills, and resources necessary to enhance sales performance and productivity.
Responsibilities
- Cross-Functional Collaboration: Partner with Product, Marketing, Sales, and HR to align messaging, capture market needs, and ensure a cohesive strategy
- Content & Asset Creation: Develop high-impact training content, playbooks, and structured learning paths aligned with the buyer’s journey
- Content Management: Maintain, organize, and regularly update enablement materials within Seismic to ensure accuracy
- Program Design & Execution: Create and run structured programs for onboarding, continuous learning, and strategic sales plays
- Training Delivery & Facilitation: Lead dynamic live and virtual training sessions, practical workshops, role-play exercises, and certifications
- Onboarding & Ramp Optimization: Partner with Sales Leaders to deliver a consistent learning experience that accelerates new hire time-to-productivity
- Analytics & Impact Tracking: Build dashboards to track enablement impact and monitor key onboarding KPIs like time-to-first-deal
- Operations & Localization: Manage calendar planning, communications, and logistics, while customizing programs for regional or segment-specific needs
Skills
- Minimum of 8+ years in a Sales role working on complex opportunities
- Previous knowledge of Fiserv product suite or in the acquiring space and ability to translate to individual Sales talent
- Experience in cross-functional enablement initiatives with measurable outcomes
- Experience in building material, presentations, case studies
- Experience collaborating effectively across many internal stakeholders including Sales, Product, Marketing and Human Resources
- Excellent communication skills required
- Excellent project management and organizational skills
- Strong consultative skills with the ability to translate GTM strategy into enablement action
- Direct sales or sales management experience highly preferred
- Product marketing or content development experience is a plus
Benefits
- For incentive eligible associates, the successful candidate is eligible for an annual incentive opportunity which may be delivered as a mix of cash bonus and equity awards in the Company’s sole discretion.
Company Overview