Note: The job is a remote job and is open to candidates in USA. Intrado is dedicated to saving lives and protecting communities by providing data-centric emergency services solutions for critical events. The Director, Data & Analytics will lead the enterprise data function, overseeing governance, master data management, analytics, reporting, and the data warehouse while ensuring data is accurate, trusted, scalable, and aligned across systems. The role also involves leading data professionals, partnering with cross-functional stakeholders, and supporting strategic decision-making through reliable data insights.
Responsibilities
- Lead the development and execution of enterprise data governance strategies, policies, and standards
- Establish and maintain master data domains, including customer, product, and contract data
- Partner with business leaders to define data ownership, stewardship responsibilities, and accountability measures
- Drive data quality initiatives, including data profiling, standardization, de-duplication, and governance controls
- Chair and facilitate cross-functional data governance councils and working groups
- Define and maintain enterprise systems-of-record standards and data ownership models
- Partner with application, integration, and business teams to ensure consistent data management across platforms
- Establish and maintain data lineage, metadata, and governance documentation
- Ensure enterprise systems and integrations align with approved data standards and architecture
- Own the enterprise data warehouse strategy, roadmap, and operational performance
- Ensure data is sourced, transformed, and governed according to established standards
- Develop and maintain trusted, certified reporting and analytics solutions for business stakeholders
- Establish enterprise metric definitions and reporting standards in partnership with Finance and business leaders
- Implement data reconciliation and validation controls to ensure reporting accuracy and consistency
- Optimize and streamline reporting tools, dashboards, and recurring reporting processes
- Lead, mentor, and develop a high-performing team of data engineers, analysts, and governance professionals
- Establish clear prioritization, intake, and delivery processes to balance operational support and strategic initiatives
- Build organizational capabilities that support both enterprise reporting and customer-facing data solutions
- Manage vendor relationships, external partners, platform investments, and budget planning
- Partner with Information Security, Legal, and Compliance teams to ensure adherence to data privacy, regulatory, and contractual requirements
- Support enterprise data classification, retention, and protection standards
- Implement operational controls, monitoring, and remediation processes to reduce risk and ensure data integrity
Skills
- 12+ years of experience in enterprise data, analytics, business intelligence, applications, or related technology functions
- Significant experience leading and developing teams that include both data engineering and analytics professionals
- Proven success implementing and operationalizing data governance and master data management programs
- Experience leading data quality improvement initiatives and establishing sustainable governance controls
- Strong understanding of integrated enterprise environments, including ERP, CRM, and service management platforms
- Experience managing enterprise data warehouse environments, reporting platforms, and analytics ecosystems
- Ability to work effectively with executive leadership while influencing stakeholders across multiple functions
- Strong communication, change management, and organizational leadership skills
- Bachelor's degree in Information Systems, Computer Science, Data Analytics, Business, or a related field; equivalent experience will be considered
- Experience with Microsoft Dynamics 365, Salesforce, ServiceNow, Azure, Databricks, or similar enterprise platforms
- Experience in private equity-backed, highly regulated, or reporting-intensive organizations
- Background in telecommunications, network services, public safety, SaaS, or other complex operational environments
- Master's degree in a related field
Benefits
- Medical coverage
- Dental coverage
- Vision coverage
- Life and disability coverage
- Paid time off
- A 401(k) retirement plan
- Paid parental leave
- Access to a robust library of personal and professional training resources
- Employee discounts
- Critical illness coverage
- Hospital indemnity coverage
- Access to legal support
- Pet insurance
- Identity theft protection
- An EAP (Employee Assistance Program) that includes free mental health resources/support
Company Overview
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