Note: The job is a remote job and is open to candidates in USA. Delta Dental of Michigan, Ohio, and Indiana administers dental benefit plans and supports oral health through advocacy and community initiatives. The Group Administration Clerk verifies, enters, corrects, and reconciles group, member, agent, and eligibility information while preparing documents, maintaining records, operating office equipment, and handling correspondence.
Responsibilities
- Verifies, enters, corrects group, member, and agent information into relevant applications, including adds, terminations, updates, member merges, new clients, new plans, agency mergers, agent of record changes, contract changes, renewals, and history
- Composes, prepares, and modifies group and agent documents
- Enters manual eligibility records into the system to process, update, and correct file information
- Retrieves and reconciles information in files when rejected by the system
- Researches and determines whether inaccurate data should be updated, routed or adjudicated for claims processing
- Corrects and updates information entered through the optical scanning or data entry process
- Accesses various software programs, and gathers and summarizes information from/for various reports
- Operates office equipment which may include a personal computer, copier, fax machine, scanner, etc
- Maintains related departmental records, files, filing system and/or records retention systems (hardcopy, electronic, and imaged)
- May provide back up to department secretary
- Opens and distributes mail and handles incoming/outgoing correspondence
Skills
- Possess a high school diploma or equivalent
- Two years of work experience in an office environment
- Successful completion of a data entry test sponsored by Human Resources within the past 12 months / 5,500 keystrokes per hour with 95% accuracy (test waived if candidate currently holds or has previously held a CRT Operator position)
- Successful completion of a typing test administered by Human Resources within the past 12 months with a typing speed of 40 correct words per minute (minimum of 90% accuracy) (test waived if candidate currently holds a position that requires at least 40 correct words per minute.)
- Knowledge of personal computing and software applications through experience, coursework, or successful completion (80% accuracy) of applicable tests administered by Human Resources including: Basic word processing
Benefits
- Fully remote, with candidates required to reside within a reasonable commuting distance of the Okemos, MI office for team meetings, collaborative sessions, and training.
Company Overview
Company H1B Sponsorship