Note: The job is a remote job and is open to candidates in USA. VIER builds and operates AI-powered applications for intelligent customer service experiences at scale. The DevOps Engineer AI Services will own the reliable operation, scalability, automation, security, and continuous improvement of AI platform infrastructure, while supporting Kubernetes migration and enabling development teams to operate production-grade services.
Responsibilities
- You own the reliable day-to-day operation of platform infrastructure services within the AI Business Unit
- You drive automation across operational workflows, using modern tooling and AI to improve efficiency, scalability, maintainability, and security
- You support and contribute to the migration of internal applications from Nomad to Kubernetes
- You collaborate with Infrastructure teams to continuously improve Kubernetes environments
- You manage and support core technologies such as Qdrant, PostgreSQL, ClickHouse, Redis, Dify, Langfuse, Kubeblocks, and the Cnpg.io Postgres Operator
- You build and improve monitoring, alerting, and operational observability standards
- You enable development teams to design, ship, and operate production-grade Kubernetes-ready services
- You improve system reliability, scalability, security, and operational excellence across the AI landscape
Skills
- You are a pragmatic problem-solver with a strong focus on reliability, quality, security, ownership, and continuous improvement
- You have strong hands-on experience with Kubernetes in production environments
- You have experience operating databases and cloud-native services
- You are familiar with monitoring and observability tools
- You bring a strong automation mindset and follow a zero-downtime approach
- You are curious and motivated to deeply understand the operational behavior of modern AI technologies
- You speak fluent English
Benefits
- Flat hierarchies and plenty of freedom to make your own decisions and take ownership of your responsibilities.
- An engaging and varied role where you can make a difference.
- Professional development and training tailored to your needs.
- Flexible working hours and a trust-based work schedule.
- A hybrid work model with three days of remote work.
- Appreciative interactions and respectful communication in line with our Guiding Principles.
- Regular and constructive feedback sessions that support your targeted development.
- Support through our service provider INSITE during difficult life situations (professional or personal).
- Promotion of a diverse, inclusive corporate culture where all employees have equal opportunities.
- Mobility allowance.
- Sports programs.
- Events.
Company Overview