Note: The job is a remote job and is open to candidates in USA. Spectralink provides wireless communications and Wi-Fi smartphones for mobile workers in mission-critical industries. The Director of Product Management will own DECT product strategy and the on-device software portfolio, including roadmap development, discovery, delivery, quality, release readiness, and commercial outcomes. The role will lead cross-functional collaboration across engineering, QA, sales, marketing, services, operations, executives, and external partners.
Responsibilities
- Define and maintain the multi-year DECT strategy focused on software-led differentiation and market expansion
- Lead market understanding: customer problems, workflows, buying dynamics, partner ecosystem needs, and competitor positioning
- Translate strategy into clear portfolio outcomes (share, adoption, attach, retention, NPS, reliability metrics)
- Own and maintain a multi-horizon roadmap (near-, mid-, and long-term) for DECT on-device software that directly supports Spectralink’s product portfolio strategy, growth, differentiation, and market share expansion goals
- Translate company strategy, DECT strategy, and customer evidence into clear roadmap themes, outcomes, OKRs, and supporting products, capabilities, and features
- Establish evidence-driven problem definitions and success metrics before committing roadmap capacity
- Balance strategic alignment, innovation, technical sustainability, quality, risk, and commercial impact when shaping roadmap priorities
- Clearly articulate tradeoffs, sequencing decisions, capacity constraints, value propositions, and anticipated market impact to executives and cross-functional partners
- Ensure roadmap readiness by validating: Clear problem statements and customer value; Market and competitive evidence; Product definition to epic-level, including high-level functional and non-functional requirements; Technical feasibility and dependency awareness (in partnership with Engineering); Commercial impact and GTM implications
- Write clear product requirements that include use cases, functional and non-functional requirements, constraints, edge cases, and acceptance criteria, and partner with DECT software engineering leads to create Jira epics/stories and manage Jira backlogs
- Drive prioritization using customer value, strategic fit, effort/risk, quality, and commercial outcomes
- Regularly review roadmap and delivery performance using adoption, quality, customer outcomes, and business metrics, adjusting based on learning and market feedback
- Serve as the single source of truth for DECT on-device software roadmap intent, priorities, and outcomes across the organization
- Partner closely with DECT software engineering leads throughout delivery to ensure roadmap intent is translated into clear, actionable Jira stories
- Ensure Jira stories include well-defined acceptance criteria aligned to functional and non-functional requirements, customer workflows, and quality expectations
- Collaborate with Engineering and QA to ensure product requirements are testable, traceable, and support effective test plans, test cases, and validation scenarios
- Participate in backlog refinement and key delivery ceremonies as needed to clarify intent, resolve ambiguity, and enable efficient execution
- Work with ODM partners, as needed, in coordination with Engineering and Hardware Product Management, to ensure on-device software requirements, acceptance criteria, and validation expectations are clearly understood and met. Manage meetings, project timelines, scope, and costs with ODM partners as appropriate. Ensure ODM deliverables are made on time, in budget and of high quality
- Support ODM software deliverables, when needed, by reviewing requirements alignment, participating in defect triage and prioritization, and ensuring issues impacting customer outcomes or release readiness are addressed
- Define and own device software KPIs, including stability, latency, audio quality, battery impact, crash rates, defect escape rate, and alarm/workflow reliability
- Partner with Engineering and QA to define an appropriate test strategy and a practical definition of ready/done that reflects embedded and real-time software realities
- Identify quality, reliability, performance, and dependency risks early; ensure mitigation is reflected in backlog priorities and release planning
- Validate that delivered capabilities meet intended customer outcomes and quality thresholds, not just technical completion, prior to release sign-off
- Own release readiness for software-led capabilities, including training, documentation, support playbooks, partner enablement, and GTM handoff
- Use delivery, testing, and field feedback to continuously improve requirements clarity, backlog quality, release confidence, and customer outcomes
- Operate as the single-threaded leader for DECT on-device software outcomes while collaborating tightly across: Hardware PM leadership (interface contracts, lifecycle alignment, synchronized releases); Platform/device management PM leadership (provisioning, policy, updates, analytics integration points); Sales, Marketing, Services, Operations (GTM readiness and feedback loops)
- Communicate crisply with executives: decisions needed, tradeoffs, risks, milestones, and measurable outcomes
- Build business cases: pricing/packaging inputs (where applicable), margin/COGS sensitivities, adoption forecasts, and ROI logic
- Clear buy/build/partner analysis and long-term commercial planning to include how we will market, sell, support, and bill for 3rd party relationships
- Track adoption and field signals turn escalations into structured learning and roadmap adjustments
Skills
- 8–12+ years of proven end-to-end product management experience leading cross-functional teams to launch and scale products where software runs on constrained or embedded devices, including experience in one or more of the following domains: + Rugged or industrial devices + Medical devices or regulated environments + Automotive infotainment or telematics + IoT / embedded systems + VoIP or real-time communications + Wireless communications + Telecommunications + Or related hardware + software product environments
- Proven track record owning a software, API, and/or firmware roadmap for commercial hardware or mobile devices
- Demonstrated ability to lead end-to-end product management, from discovery and strategy through delivery, launch, and learning
- Strong business acumen, including: + Business case development + Financial modeling + Margin and cost sensitivity analysis + Pricing and packaging strategy inputs
- Ability to lead complex initiatives and influence without authority across Engineering, Sales, Marketing, Services, Operations, and executive stakeholders
- Exceptional written, verbal, and executive-ready communication skills, including the ability to frame decisions, tradeoffs, and risks
- Remote role: Must be located on the U.S. East Coast (Eastern Time Zone)
- Willingness to travel: + Denmark (Horsens) and UK (Bracknell): up to 6 times per year + Colorado (U.S.): up to 6 times per year
- Must be comfortable working early, starting at 7:00 am ET
- MBA from an accredited institution
- Bachelor's or Master's degree in Engineering, Computer Science, Electrical Engineering, or a related technical field
- Experience with DECT or IP-DECT, SIP, VoIP, UCaaS/PBX systems, wireless infrastructure, or alarm/nurse call systems
- Experience with ruggedized or mission-critical devices strongly preferred
- Experience working with global channel partners, system integrators, and enterprise mobility workflows
- Background with device management platforms, API/SDK ecosystems, or cloud-to-device orchestration
Benefits
- Remote role: Must be located on the U.S. East Coast (Eastern Time Zone).
Company Overview
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