Note: The job is a remote job and is open to candidates in USA. DTI (Diversified Technology Inc.) is seeking a Data Consultant to support a large-scale Customer Transformation Program in the utilities industry. The role coordinates reporting, data conversion testing, analytics, validation, cutover, and business-readiness activities across business and technical teams.
Responsibilities
- Coordinate across business, D&A, functional, testing, and program delivery teams to support reporting and data initiatives
- Assist with gathering, documenting, and prioritizing business reporting, KPI, dashboard, and analytics requirements
- Support the review and rationalization of reports to determine whether they should be redeveloped, redesigned, consolidated, retired, or replaced with standard/out-of-the-box functionality
- Help maintain the Day 1 reporting inventory and post-go-live backlog, ensuring priorities align with business and program objectives
- Partner with the D&A team to support reporting standards, governance, intake processes, and data definitions
- Coordinate with functional teams and D&A to facilitate data conversion testing and validation activities
- Track data conversion testing activities, issues, dependencies, and outstanding business validation
- Work with testing teams to support reporting test scenarios and SIT/UAT activities
- Assist with data validation, reconciliation, defect identification, and issue resolution
- Support data-related mock conversion, cutover, and go-live readiness activities
- Help identify manual data-entry requirements associated with conversion and cutover, including what is required, ownership, and timing
- Work with business stakeholders to understand analytical outputs, data limitations, business terminology, and data usage standards
- Support development and validation of operational dashboards and executive reporting in collaboration with D&A and business stakeholders
- Perform data analysis using Excel, including PivotTables, data comparisons, validation, reconciliation, and reporting
- Maintain trackers, action items, risks, issues, dependencies, and status reporting
- Support communications, presentations, documentation, and business-readiness activities
- Identify opportunities to improve reporting and data-related processes and reduce unnecessary duplication or rework
Skills
- 3–5 years of consulting, business analysis, data/analytics, reporting, or project coordination experience
- Experience supporting data, reporting, analytics, or transformation initiatives
- Ability to work effectively between business and data/technology teams , translating business needs into actionable requirements
- Experience gathering and documenting reporting, dashboard, KPI, or analytical requirements
- Experience with report rationalization, prioritization, and use-case validation
- Experience supporting data validation, data conversion, testing, reconciliation, or cutover activities
- Experience working with BI dashboards and reporting solutions
- Strong Microsoft Excel skills, including PivotTables, data analysis, comparisons, and validation
- Strong organizational skills with the ability to track multiple activities, deadlines, dependencies, and issues
- Strong written and verbal communication skills with the ability to interact with business and technical stakeholders
- Comfortable working in a large, cross-functional transformation program
- Ability to understand the broader program objective while effectively managing detailed tactical activities
- Ability and willingness to travel up to 50% to Columbus, Ohio , based on project needs
- Utility industry experience or knowledge of utility Customer Care/Customer Operations strongly preferred
- Previous experience supporting a utility Customer Transformation or CIS implementation
- Familiarity with utility Customer Care processes and customer data
- Experience supporting data conversion testing, mock conversions, SIT, UAT, cutover, or go-live
- Experience working with Data & Analytics teams on reporting governance and prioritization
- Experience supporting operational or executive dashboards
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