Note: The job is a remote job and is open to candidates in USA. One Call is a company focused on providing care solutions, and they are seeking a Data Analyst II for their Shared Services team. The role involves analyzing data, generating reports to evaluate program performance, and supporting strategies through industry trend analysis.
Responsibilities
- Develop distribution ready reports analyses and presentations on book of business as well as individual clients or departments. Work closely with Sales Team to meet client data reporting needs
- Create proactive analyses comparing our results to industry data to evaluate program performance for internal management and external clients
- Identify and research anomalies and outliers in data
- Conceive and execute new Anaplan solutions to support new business objectives and initiatives
- Assist or lead department projects or initiatives
- Prepare communication and makes presentations
- Perform ad hoc data trend analysis and reporting
- Identify problematic areas and conduct research to determine the best course of action to correct the data
- Identify process improvement opportunities and work with key stakeholders to develop and implement effective solutions
- Participates in high level business initiatives and assist with all levels of metric reporting
- Report Automation- work with IT to publish reports based on business needs/requests
- Performs the analysis exploring all appropriate options and performing constant validation against existing data/reporting throughout
- Serves as data steward to validate high profile or external data to ensure accurate reporting
- Monitor and perform trend analysis for the company and research report on anomalies
- Proactively manage report development meeting the expectations of format and delivery timeframe
- Develop optimal data management and reporting practices including best practice identification
- Client network usage analysis and missed opportunity/leakage analysis
Skills
- Bachelor's Degree required in Economics Business Administration Finance or the equivalent combination of education training and work experience
- Knowledge of OCCM' products and services
- Beginner to Intermediate to SQL querying skills
- Advanced working knowledge of Microsoft Excel
- Typically requires experience in relational database structures research methods sampling techniques and system testing
- Proficient in working with large-scale business data sets fluent in scripting and rapid prototyping skills including expertise in SAS WEKA SPSS as well as C/C++/SQL Perl or Java
- Excellent written and oral communication skills especially in conveying technical concepts to non-technical audiences
- Strong attention to detail to ensure accuracy and provide validation of results
- Strong analytical skills and ability to identify appropriate analytical approaches depending on the business need
- Business Objects/Business Intelligence experience desirable
Benefits
- Remote Work: We are a remote-first company, and almost all positions receive the flexibility of working from home.
- Generous Time Off: Besides 8 company holidays and 2 personal days every year, all colleagues receive a minimum of 18 days of paid time off.
- Comprehensive Benefits Package: Including medical, dental, vision, and pet insurance; 401(k) matching program; and company-paid life insurance and short and long-term disability coverage.
- Supportive Services: We offer a Colleague Assistance Program that provides free counseling and financial services.
- Supportive Services: our One Call Foundation, a non-profit arm of our company, provides colleagues financial assistance during times of unexpected hardships.
Company Overview