Note: The job is a remote job and is open to candidates in USA. Sutherland is seeking a Customer Service Representative to provide exceptional support to families and schools participating in a scholarship program. The role involves responding to inquiries about students, scholarship applications, and funding status while ensuring callers receive answers and students are registered.
Responsibilities
- In this work from home role, you will have the opportunity to work with, and directly assist, both families and schools that participate in the scholarship program. This will include responding to incomings calls related to student inquiries as well as scholarship application and funding status to ensure that all questions are answered, callers are satisfied and students are registered
- We will provide all equipment, but to be successful when working from home you must have reliable, hard-wired internet service and a quiet, distraction-free place to work
Skills
- Excellent verbal and written communication skills; strong multitasking abilities
- Fluency in English
- Drive to solve problems and meet goals
- Familiarity with Microsoft Office tools
- Experience in customer service
- Excellent wired internet connectivity and a quiet, distraction-free, secure place to work
Benefits
- Temporary position—6 month contract
- Work from home
- We will provide all equipment
Company Overview
Company H1B Sponsorship