Note: The job is a remote job and is open to candidates in USA. New Engen is a digital marketing agency focused on helping brands grow smarter through integrated strategies. They are seeking a Creator Operations Analyst to manage creator campaigns, build and maintain a creator network, and ensure operational excellence across creator operations.
Responsibilities
- Manage creator campaigns from creator sourcing through final asset delivery
- Coordinate timelines, deliverables, approvals, and communication across dozens of simultaneous campaigns while ensuring creators have everything they need to execute successfully and on time
- Identify, recruit, and onboard high-quality creators into the Grapevine ecosystem
- Develop and maintain strong relationships with creators across a variety of niches, ensuring a positive creator experience while continuously expanding the quality and scale of our network
- Serve as a primary point of contact for creators throughout campaign lifecycles
- Negotiate participation, communicate campaign requirements, troubleshoot issues, answer questions, and ensure creators remain informed and engaged from onboarding through payment
- Maintain and improve systems, workflows, and processes that support creator operations at scale
- Track campaign progress, monitor deadlines, manage documentation, and ensure operational accuracy across contracts, deliverables, creator profiles, and reporting
- Review creator-submitted content to ensure it aligns with campaign briefs, brand guidelines, platform requirements, and quality standards
- Provide clear, actionable feedback to creators and collaborate with internal teams to resolve revisions efficiently
- Track creator performance, campaign outcomes, and operational metrics to identify trends and opportunities for improvement
- Use data to inform creator selection, optimize workflows, and strengthen overall campaign performance
- Partner closely with Brand Success, Creative Strategy, and Production teams to ensure seamless campaign execution
- Act as the connective tissue between creators and internal stakeholders, helping deliver exceptional experiences for both
- Contribute to the evolution of Grapevine’s creator ecosystem by identifying opportunities to improve processes, automate workflows, and create scalable solutions
Skills
- Bachelor's degree or equivalent experience, with 0–2 years of experience across startups, performance marketing, talent management, consulting, or other growth-oriented industries. Recent graduates are encouraged to apply. We value curiosity and a willingness to learn
- Exceptional organization and project management skills, with the ability to manage multiple priorities and deadlines in a fast-paced environment
- Strong written communication skills and confidence communicating with creators, talent managers, and cross-functional stakeholders
- Comfort working within project management platforms (such as Asana or Monday) to track deliverables, timelines, and creative workflows
- Strong understanding of digital marketing and consumer trends, with curiosity about how content, technology, and platform dynamics shape brand growth
- Familiarity with influencer marketing, UGC, social media platforms, and creator ecosystems
- A solutions-oriented mindset with the ability to navigate ambiguity and independently drive projects forward
Benefits
- Medical, Dental, Vision, Short/Long-Term Disability, Life/AD&D
- 401k - Employer match
- HSA - Employer contributes
- Flexible Vacation & PTO plan
- Paid Maternity / Paternity
- Paid Holidays
- Remote/Flex day schedule
- Laid back office environment
- The coolest team ;)
- Fun company events & off-sites
Company Overview
Company H1B Sponsorship