Note: The job is a remote job and is open to candidates in USA. SofterWare is a mission-driven technology company empowering nonprofits through innovative software solutions. The Senior UX Designer - Design System will define and govern the design system for DonorPerfect, ensuring consistent and intuitive user experiences across the platform while collaborating with cross-functional teams to improve product quality and accessibility.
Responsibilities
- Lead the evolution of DonorPerfect's design system to ensure product experiences remain consistent, scalable, accessible, and aligned with user needs
- Define reusable UI components, interaction patterns, design tokens, documentation, and governance processes that enable efficient product development
- Identify opportunities to reduce UX inconsistency, visual design debt, and outdated interface patterns across the platform
- Establish contribution standards that enable designers and engineers to propose, review, and adopt new design system components
- Maintain documentation and implementation guidance to support long-term adoption and scalability
- Design intuitive user experiences for complex fundraising, CRM, reporting, workflow automation, and payment solutions
- Translate complex business requirements into user flows, wireframes, prototypes, and high-fidelity designs
- Modernize legacy product experiences while maintaining consistency across the platform
- Create reusable interaction patterns that improve usability and accelerate product delivery
- Use AI-assisted design and prototyping tools to rapidly explore concepts and validate design solutions
- Define and maintain visual design standards across typography, color, spacing, layout, iconography, motion, and responsive behaviors
- Ensure products meet accessibility standards (WCAG) and support inclusive experiences for diverse nonprofit users
- Review product designs to ensure consistency with design system standards and accessibility guidelines
- Promote best practices for visual design, usability, and interaction design across product teams
- Partner closely with Product Managers, Engineers, QA, and other stakeholders throughout discovery, design, and implementation
- Collaborate with frontend engineers to ensure design components are accurately translated into production
- Present design rationale, research findings, and design system recommendations to stakeholders
- Mentor designers and promote best practices in design systems, accessibility, and AI-assisted workflows
Skills
- Expertise in visual design, user-centered design, interaction design, information architecture, and design systems
- Strong understanding of component architecture, design tokens, and scalable UI frameworks
- Experience modernizing complex SaaS or enterprise applications while maintaining consistency and usability
- Ability to translate complex workflows into intuitive, reusable design solutions
- Excellent communication, presentation, and stakeholder management skills
- Strong analytical thinking and problem-solving abilities
- Experience collaborating effectively within Agile product development teams
- Sound judgment in the responsible use of AI tools, including awareness of privacy, accessibility, bias, and when human review is required
- 6+ years of experience in Product Design, UX Design, Visual Product Design, or related roles supporting SaaS, enterprise, or digital products
- Proven experience designing and evolving design systems, reusable component libraries, and scalable UI frameworks
- Experience modernizing complex web applications and improving visual consistency across large product platforms
- Strong portfolio demonstrating visual design excellence, design systems, product modernization, and shipped product experiences
- Experience collaborating closely with Product Managers, Engineers, and cross-functional product teams
- Proficiency with Figma, FigJam, and design system workflows including libraries, components, variants, and design tokens
- Experience collaborating with frontend technologies such as Storybook, Angular, React, or similar component-based development environments
- Experience using AI-assisted design tools such as Figma AI, ChatGPT, Claude, Cursor, GitHub Copilot, or comparable technologies to improve design workflows
- Familiarity with accessibility standards (WCAG) and designing inclusive digital experiences
- Bachelor's degree in UX Design, Human-Computer Interaction (HCI), Graphic Design, Computer Science, or a related field, or equivalent practical experience
- Experience designing CRM, fundraising, nonprofit, workflow automation, or other complex B2B SaaS platforms
- Experience leading product modernization or large-scale visual refresh initiatives
- Experience using product analytics, usability testing, and customer insights to prioritize design improvements
- Working knowledge of HTML, CSS, responsive design, and front-end development principles
- Experience designing AI-assisted, recommendation-based, or conversational product experiences
Benefits
- Competitive base salary
- Quarterly incentive bonuses
- Monthly profit-sharing bonus
- Paid time off and volunteer days
- Matching gifts program
- Parental and military leave
- 401(k) with employer match and profit sharing
- Medical, prescription, vision, and dental coverage
- Pre-tax dependent coverage and voluntary benefits
- Short-term disability
- Employee Assistance and Wellness Programs
Company Overview