Note: The job is a remote job and is open to candidates in USA. University Health KC is seeking a Senior Clinical Systems Analyst to connect clinical operations with innovative technology solutions that improve patient care. The role involves collaborating with clinicians and IT teams to design, implement, and support clinical systems, ensuring they meet regulatory requirements and enhance provider workflows.
Responsibilities
- Partner with clinical and operational leaders to evaluate workflows, identify opportunities for improvement, and recommend technology solutions
- Configure, maintain, and optimize clinical applications, including Oracle EHR and other clinical information systems
- Gather, analyze, and document business and clinical requirements, translating them into effective technical solutions
- Support system implementations, upgrades, enhancements, integrations, testing, training, and go-live activities
- Develop and maintain system documentation, workflow diagrams, build specifications, and standard operating procedures
- Troubleshoot application issues, perform root cause analysis, and collaborate with IT teams to resolve complex problems
- Support data integrity, reporting, and analytics that drive clinical excellence and operational performance
- Ensure clinical applications support regulatory, privacy, and security requirements, including HIPAA compliance
- Serve as a trusted resource for end users by providing education, troubleshooting, and ongoing application support
- Participate in change management, incident management, and downtime planning to ensure system reliability
- Communicate application updates, enhancements, and best practices to clinical and operational stakeholders
- Champion continuous improvement, patient safety, quality initiatives, and a culture of collaboration and innovation
Skills
- Bachelor's degree in Information Systems, Healthcare Informatics, Computer Science, or a related field, or an equivalent combination of education and experience
- Three (3) or more years of experience supporting and optimizing clinical information systems in a healthcare environment
- Experience supporting an enterprise Oracle Electronic Health Record (EHR) platform
- Demonstrated experience contributing to complex projects and initiatives with minimal supervision
- Strong analytical, problem-solving, documentation, and facilitation skills
- Excellent written and verbal communication skills with both technical and non-technical stakeholders
- Experience with project management and IT service management methodologies such as ITIL or PMP
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