Note: The job is a remote job and is open to candidates in USA. SRM Digital is seeking an experienced Coupa Business Analyst to support Coupa Procurement initiatives and Procure-to-Pay process improvements. The role will gather and document requirements, coordinate Coupa integrations with Oracle ERP and other applications, lead testing and deployment activities, and serve as a liaison between business and technical teams.
Responsibilities
- Collaborate with Procurement, Accounts Payable, Vendor Management, Compliance, and IT teams to gather, analyze, and document business requirements
- Lead requirements-gathering workshops, stakeholder interviews, and process discovery sessions for Coupa Procurement initiatives
- Analyze current-state and future-state Procurement and P2P processes and identify opportunities for automation, standardization, and process optimization
- Translate business requirements into clear functional specifications, user stories, acceptance criteria, and process documentation
- Coordinate integration activities between Coupa, Oracle ERP, Exiger, and other enterprise applications
- Work closely with technical and integration teams to define functional requirements for inbound and outbound interfaces
- Analyze integration data flows, business rules, validation requirements, and exception scenarios
- Review data conversion and migration requirements and perform business validation of migrated records
- Develop and execute UAT plans, test scenarios, test cases, and test scripts
- Support SIT and UAT activities and coordinate with business users to validate system functionality
- Facilitate defect triage, prioritization, tracking, and resolution across business, vendor, and technical teams
- Support go-live readiness, deployment planning, cutover activities, and post-production stabilization
- Develop and maintain BRDs, process flows, functional specifications, training materials, SOPs, and operational documentation
- Support business users through training, knowledge transfer, and adoption activities
- Identify opportunities to improve procurement efficiency, compliance, user experience, and process controls
- Act as the primary liaison between business stakeholders and technical teams throughout the project lifecycle
Skills
- 6+ years of Business Analysis experience with strong expertise in Procurement and Procure-to-Pay (P2P) processes
- Strong hands-on experience with Coupa Procurement
- Supplier Management
- Requisitioning
- Purchase Orders
- Invoicing
- Approvals and approval workflows
- Strong understanding of procurement controls, compliance requirements, approval hierarchies, and P2P business processes
- Experience working with Coupa integrations with Oracle ERP and other enterprise applications
- Experience with third-party risk management platforms such as Exiger
- Strong ability to gather, analyze, document, and validate business requirements
- Experience creating Business Requirements Documents (BRDs), functional requirements, process flows, use cases, and user stories
- Experience supporting SIT, UAT, defect triage, deployment, and production support
- Strong analytical, communication, stakeholder management, facilitation, and problem-solving skills
- Ability to work effectively with both business stakeholders and technical teams
- Bachelor's degree in Business, Information Technology, Supply Chain, Finance, or a related field
- Experience in enterprise procurement transformation or Coupa implementation projects
- Experience working in complex, multi-system enterprise environments
- Strong understanding of Procurement, Accounts Payable, Supplier Management, and P2P lifecycle
- Coupa certification or relevant Coupa implementation experience is a plus
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