Note: The job is a remote job and is open to candidates in USA. RIT Solutions, Inc. is seeking a highly technical and strategic Content Automation Specialist to transform content quality validation across Microsoft 365 and Copilot experiences. This role focuses on designing scalable evaluation systems, automated testing workflows, and AI-assisted quality frameworks to enhance efficiency while maintaining quality standards.
Responsibilities
- Design scalable testing and evaluation frameworks for content, templates, prompt templates, and AI-generated experiences
- Define quality measurement approaches and establish testing standards across content ecosystems
- Create recommendations for balancing automation, AI evaluation, and human review
- Develop and implement automated testing workflows and validation systems
- Build tools and processes that reduce manual effort while maintaining content quality
- Identify opportunities to leverage AI for defect detection, content validation, and quality assurance
- Design human-in-the-loop evaluation frameworks for assessing AI outputs
- Establish quality rubrics, benchmarking criteria, and testing methodologies
- Determine where human judgment adds measurable value and where automation can scale operations
- Analyze testing metrics and operational data to identify improvement opportunities
- Develop recommendations that improve quality, efficiency, and testing coverage
- Measure the effectiveness of testing systems and continuously optimize workflows
- Partner with cross-functional teams on automation recommendations and evaluations of quality risks
- Drive adoption of testing standards and scalable evaluation practices
- Influence long-term strategy for content quality and AI evaluation programs
Skills
- Bachelor's degree in Computer Science, Engineering, Data Science, Information Systems, AI, or related field
- 2-4 years of experience in test automation, quality engineering, AI evaluation, or systems development
- Strong experience with Python and automation tooling
- Experience with Copilot, VSCode, and other AI tooling and infrastructure
- Experience building testing frameworks, quality systems, or workflow automation solutions
- Experience interpreting data and translating findings into strategic recommendations
- Strong technical problem-solving and systems-thinking skills
- Experience evaluating generative AI systems or LLM-powered products
- Experience designing human evaluation programs or human-in-the-loop workflows
- Familiarity with content quality measurement and content operations
- Experience working with machine learning, AI quality, or model evaluation frameworks
- Understanding of Microsoft 365, Copilot, or productivity software ecosystems
- Experience building internal tools, dashboards, or quality monitoring systems
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