Note: The job is a remote job and is open to candidates in USA. Carrot is the leading global fertility and family care platform, and they are seeking a Consultant Relations Director to drive education, engagement, and revenue growth through strategic partnerships with key consultant firms. This role will serve as the primary liaison between Carrot and assigned consultant houses, with ownership of developing and executing firm-specific strategies aligned to Carrot’s broader commercial goals.
Responsibilities
- Develop and lead a clear strategy for each assigned consultant firm, including identifying priority relationships, setting engagement plans, aligning internal stakeholders, and driving toward firm-level pipeline and revenue goals
- Establish and maintain strong, trusted relationships with benefit consultants and broker partners. Engage effectively across all levels, from individual consultants to executive leadership, to drive advocacy and alignment
- Generate net new opportunities and increase win rates across assigned consultant firms. Proactively influence consultant-led sales cycles and position Carrot as a preferred solution
- Partner closely with Client Success and Sales to drive retention and growth within existing accounts. Leverage consultant relationships to influence successful renewals, expansions, and long-term account value
- Work closely with Sales, Client Success, Marketing, and Product to ensure a coordinated and high-impact approach across shared accounts and consultant relationships
- Bring actionable insights from the consultant community back into the organization to inform product development, positioning, and commercial strategy
- Actively participate in industry events, consultant meetings, and hosted engagements to strengthen relationships and generate pipeline
Skills
- Bachelor's degree in Public Health, Business, Communications, or related field
- 10+ years of experience in consultant relations, health and benefits consulting, or employee benefits-focused sales/channel partnerships
- Direct experience working within or closely alongside benefit consulting firms, with a strong understanding of how consultants influence purchasing decisions
- Demonstrated experience owning and executing a consultant or broker engagement strategy, with accountability for outcomes
- Experience supporting or selling into mid-market and enterprise clients (2,500+ employees)
- Experience in health tech, digital health, or employer benefits
- Proven track record of driving pipeline and influencing revenue outcomes, including new business and/or expansion
- Demonstrated ability to drive cross-functional collaboration across Sales, Client Success, Marketing, and Product
- Strong consultative skills with the ability to influence complex, multi-stakeholder decisions
- Experience leveraging data and insights to inform strategy and drive results
- Proficiency in Salesforce, Excel, PowerPoint, and comfort in leveraging AI tools
- Experience working with union populations or complex benefit structures
Benefits
- Health and wellness benefits
- Retirement savings plans
- Short- and long-term incentives
- Parental leave
- Family-forming assistance
- A competitive compensation package
Company Overview