Note: The job is a remote job and is open to candidates in USA. PurposeCare is a provider of home care and home health services focused on improving outcomes for individuals in the communities it serves. The Community Care Program Consultant will evaluate the Illinois Community Care Program service line, identify scalable growth opportunities, and develop an operational and community partnership playbook. The role will also analyze workflows, strengthen referral partnerships, and provide implementation guidance to executive and operational leadership.
Responsibilities
- Conduct a comprehensive assessment of PurposeCare’s current CCP operations, workflows, referral channels, and market footprint
- Evaluate long-term growth opportunities and operational scalability within Illinois CCP markets
- Develop a strategic playbook outlining recommendations for: + CCP growth strategy + Community partnership development + CCU relationship mapping + Outreach and referral generation activities + Operational best practices
- Identify key operational gaps, barriers, and opportunities impacting census growth
- Partner with leadership teams to align strategy, operational execution, and growth priorities
- Assist in developing the ideal profile, expectations, and structure for future Outreach Coordinator roles
- Provide recommendations around community engagement and referral-generating business activities
- Collaborate with operational leaders to ensure recommendations are realistic, scalable, and execution-focused
- Deliver final recommendations, tools, workflows, and implementation guidance at the conclusion of the engagement
Skills
- Extensive knowledge of the Illinois Community Care Program (CCP)
- Experience working within home care, healthcare operations, community outreach, or healthcare growth strategy
- Strong understanding of CCU relationships, referral development, and Medicaid/community-based programs
- Proven experience building, scaling, or optimizing operational programs
- Strong analytical, organizational, and strategic planning skills
- Ability to work collaboratively with executive and operational leadership teams
- Exceptional communication and relationship-building abilities
- Experience creating operational playbooks, workflows, or growth strategies preferred
Benefits
- Flexible/remote work environment with occasional travel as needed
- Schedule flexibility
- Ongoing growth, training & professional development
- Mentor, on-call & referral programs
- Opportunity to apply for positions at other PurposeCare locations
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