Note: The job is a remote job and is open to candidates in USA. Wilco Group is a consulting services provider supporting Fortune 500 companies and Federal government missions through management, technology, and consulting capabilities. The Cloud Technical Program Manager/Scrum Master will manage and deliver a technical cloud operations and maintenance project, facilitate Scrum ceremonies, coordinate engineering teams and stakeholders, manage risks, and drive incremental business value through working software.
Responsibilities
- Build and maintain strong relationships with stakeholders, including engineering teams, product managers, and external partners
- Monitor product development progress, identify potential issues, and implement corrective actions as needed
- Work with team members to create a monthly status report (MSR) for the customer
- Act as the primary point of contact for project-related communications
- Facilitate daily stand-ups, sprint planning meetings, sprint reviews, and sprint retrospectives
- Ensure that Scrum events are productive and focused on achieving the team’s objectives
- Provide guidance to the team on Scrum practices, principles, and Agile methodologies
- Help team members understand their roles and responsibilities within the Scrum framework
- Mentor team members and stakeholders to foster an Agile mindset and culture
- Identify and address obstacles that hinder the team’s progress and productivity
- Work with stakeholders and external teams to resolve issues impacting the team’s ability to deliver
- Foster a collaborative environment within the team and between teams
- Encourage open communication, transparency, and a culture of continuous improvement
- Collaborate with Product Owners to ensure the product backlog is well-defined, prioritized, and understood by the team
- Assist in the refinement and breakdown of user stories and backlog items
- Track and report on key Agile metrics, such as velocity, sprint burndown, and cycle time
- Provide insights and recommendations based on metrics to improve team performance and delivery
- Encourage and facilitate regular retrospectives to identify areas for improvement
- Support the team in implementing process improvements and experimenting with new approaches
- Act as a liaison between the Scrum team and external stakeholders
- Ensure that the team’s progress and challenges are communicated effectively to stakeholders
- Collaborate with technical teams to understand technical requirements, constraints, and dependencies
- Provide guidance and support on technical issues and project-related decisions
- Ensure technical solutions align with overall project goals and business objectives
- Identify potential project risks and develop mitigation strategies
- Proactively address issues and roadblocks that may impact project timelines or deliverables
- Escalate critical issues to senior management as necessary
- Evaluate and improve project management processes and methodologies
- Implement best practices for project planning, execution, and delivery
- Foster a culture of continuous improvement within the team
- Maintain comprehensive project documentation, including product roadmaps, status reports, and risk logs
- Prepare and present reports to senior management and other stakeholders
- Ensure accurate and timely documentation of project deliverables and outcomes
Skills
- · US Citizenship : You must be a citizen and must be able to obtain Public Trust Clearance
- · Experience : At least 7 years; preferably with 5 years on Cloud projects (AWS, Azure) such that working with DevSecOps engineers is seamless
- · Education : Bachelor's degree in a related field
- · Skills : Must have strong understanding of Agile methodologies, techniques, and scrum ceremonies as well as be adept with Agile collaboration tools like Jira and Confluence
- · Strong communication skills: Even though this is remote work; you must be fully engaged with the team and be able to drive team excellence
- Important Certification(s): Certified Scrum Master (CSM) or equivalent (if you do not already have this, Wilco Group is willing to sponsor you to take the 2-day remote course). Having hands-on experience and PM skills is more important than the certification itself (e.g., if you have the certification, but do not have a lot of experience – this role is \•not\• for you)
- · Education: Bachelor's degree in a related field. Advanced degree or relevant certifications (e.g., PMP, Agile/Scrum) is a plus
- • Experience: 7+ years of experience in technical program management or project management roles within a Cloud-based technology environment
- • Technical Skills: Strong understanding of software development processes, methodologies (Agile, Scrum), and technical architectures
- • Project Management: Proven track record of managing complex technical projects from inception to completion
- • Leadership: Demonstrated ability to lead cross-functional teams and manage stakeholder expectations
- • Communication: Excellent verbal and written communication skills, with the ability to convey complex technical concepts to non-technical stakeholders
- • Problem-Solving: Strong analytical and problem-solving skills with a proactive approach to risk management
- • Tools: Proficiency in Agile project management tools (e.g., Jira, Confluence, Mural) and productivity software (e.g., Microsoft Office, SharePoint)
- • Experience with cloud technologies and platforms (e.g., AWS, Azure, Google Cloud)
- • Familiarity with data-driven decision-making and performance metrics
- • Knowledge of DevOps practices and CI/CD pipelines
- • Ability to convey STRONG COMMUNICATION SKILLS during the interview process
Benefits
- 100% Remote Position.
- Certified Scrum Master (CSM) or equivalent 2-day remote course sponsorship.
- Premium health benefits (including medical, dental, and vision coverage);
- Competitive 401k plan with matching;
- Ability to telework using government-issued equipment (with home office stipend);
- Professional growth and development opportunities (with training stipend);
- Paid sick leave, vacation, and Federal holidays;
Company Overview