Note: The job is a remote job and is open to candidates in USA. RealMD AI is an early-stage company offering Certuma Link, an AI-powered patient messaging platform for clinicians. The Account Executive will own the full commercial process, from pipeline generation and product demonstrations through closing, clinician activation, retention, and account expansion. The role also contributes market feedback, sales playbooks, and improvements to the internal agentic sales system.
Responsibilities
- Define and refine target clinician segments in partnership with the agentic tooling, then pressure-test whether the ranking matches what you see in live conversations
- Run multi-channel outbound: email, phone, SMS, professional networks, and physician communities. Every channel runs inside our reviewed outreach guidelines, which cover TCPA and state calling and texting rules, CAN-SPAM handling, and the terms of service of any clinician network we prospect in. You raise new channels for review before you use them
- Build non-outbound sources of pipeline: referrals from live clinicians, medical societies, DPC and concierge networks, specialty associations, clinician podcasts and newsletters, and conference presence
- Maintain enough top-of-funnel that a slow month in one channel does not empty the quarter
- Diagnose the specific shape of a clinician's messaging burden: volume, after-hours load, staff cost, and what they currently do with unpaid patient questions
- Qualify on practice economics: panel size, practice model, existing cash-pay behavior, whether they control their own pricing, and whether they can adopt a tool without a committee
- Disqualify quickly and cleanly. A clinician in a large health system with no authority over patient communication tooling is a poor use of a week
- Run clear, accurate product demos tailored to each clinician's practice and priorities
- Build trust by communicating the product's capabilities precisely and bringing in the right team members for specialized questions
- Turn what you learn in the field into stronger sales materials and a repeatable commercial playbook
- Guide clinicians to the right tier between Starter and Practice, which are published and fixed, and negotiate custom terms on Group deals for multi-clinician practices
- Hand license verification to our credentialing process and keep the clinician moving through it. You do not verify credentials yourself, and your compensation never depends on the outcome of that check
- Coordinate the deployment-specific security review that has to clear before real patient data is accepted, including any agreement the practice requires. This gate is real. You plan around it and set expectations early rather than pushing a clinician past it
- Drive the first patient conversation once the clinician is cleared to go live. Watch time from close to first consult and intervene when a clinician stalls
- Expand within the account. A solo clinician who succeeds is the natural path into their group, and their colleagues are the warmest pipeline available
- Report what clinicians actually say back to product, weekly, with specifics
- Flag which specialties, practice models, and geographies convert and which do not, so targeting sharpens over time
- Help build the playbook, the objection library, and the case studies as you go. This role writes the first field version of all three
Skills
- Three or more years in a full-cycle sales role, meaning you sourced, ran, and closed your own deals rather than inheriting qualified pipeline
- Demonstrated success in high-volume outbound, with a real answer to the question of how you personally built pipeline in a quiet quarter
- Comfort selling to independent professionals who are skeptical, time-poor, and hard to reach. Clinicians are all three
- Written communication strong enough that a physician reads your email past the first line
- Fluency with, or genuine appetite for, AI tooling in your own workflow. You will work alongside an agentic system daily and be asked to improve it
- Precision about claims. You understand the difference between what a product does and what it might do, and you keep that line clean in front of a licensed clinician
- Self-direction. This is an early role with a short playbook and no one queuing work for you
- Fully remote within the United States
- Travel up to 20 percent for conferences, medical society events, and clinician meetings
- Experience selling into healthcare: clinicians, practices, telehealth, DPC, concierge, or medical devices
- Familiarity with cash-pay and direct-to-clinician business models, where the buyer is also the economic beneficiary
- Understanding of US practice structures: independent practice, group practice, DPC, concierge, and where purchasing authority sits in each
- Working knowledge of what a security review or BAA conversation involves, enough to keep a deal moving through one
- Experience as a first or early sales hire at a startup
- Existing relationships in clinician communities
Benefits
- Uncapped variable, earned on subscriptions and activation milestones
- Early-stage equity, sized to the fact that this is one of the first commercial hires.
- Fully remote within the United States.
- Health, dental, and vision coverage.
- Budget for conferences, medical society memberships, and the travel that comes with pipeline generation.
- Hardware and tooling of your choosing.
Company Overview