Note: The job is a remote job and is open to candidates in USA. Medtronic is a global leader in healthcare technology dedicated to improving the lives of patients. The Clinical Manager, Enabling Technologies will partner with field sales teams to achieve revenue goals and enhance customer satisfaction by managing the clinical team and ensuring effective case coverage and performance management.
Responsibilities
- Manages and coaches Enabling Technologies Clinical Consultant employees through field visits, individual or group meetings, and direct conversations
- Responsible for the performance of the clinical support of Enabling Technologies (Robotic Assisted Surgery) platforms and Neurosurgery portfolios
- Ensures efficient and effective scheduling of case coverage for the district including case coverage and service work
- Partners to ensure coordinated sales and clinical efforts across the district, driving clinical efficiencies and case coverage
- Schedules resources for clinical events working closely with the Enabling Technologies District Manager
- Ensures all direct reports have annual/quarterly objectives and implement a regular schedule of evaluating performance, providing feedback and coaching, and documenting performance needs and achievements; implement performance improvement plans, if needed
- Communicates and reinforces corporate Mission, Enabling Technologies strategy and key initiatives, goals, and activities
- Implements activities and strategies to achieve short and long-term business objectives especially related to clinical activities
- Directs and motivates employees to achieve clinical goals
- Provides ongoing feedback/coaching and regular performance and development discussions with employees and implements corrective actions where necessary
- Documents field visits with employees with actions observed and suggestions for improvement for the individual Clinical Consultants and adheres to, communicates, and reinforces Medtronic policies and business conduct standards as needed
- Oversees the training and development of Clinical Consultants in product knowledge and competitive knowledge
- Coaches and advises employees on teamwork, time and task management, and career development
- Assists employees with the creation and ongoing implementation of Individual Development Plans (IDP’s)
- Identifies clinical opportunities through the use of analytics and/or field visits
- Addresses clinical opportunities through coaching or the development of specific measurable projects
- Provides direction to employees regarding the management of assets, expenses, budgets, etc
- Performs administrative tasks related to cost center management, expenses, email, and other communication activities
- Ensures personal understanding of all quality policy/system items that are personally applicable
- Follows all work/quality procedures to ensure quality system compliance and high-quality work
- Partners with both the Enabling Technologies District Manager, and HR to recruit and hire top candidates for open positions
- Continually works to maintain a strong, diverse personnel “bench” of candidates for use in future hiring opportunities
- Other duties as assigned by Enabling Technologies District Manager
Skills
- Bachelor's Degree with 5 years of relevant experience; or
- An Advanced Degree with a minimum of 3 years of relevant experience
- A valid driver's license is essential for this role
- Ability to travel by air or car or other mode of transportation
- Must have a valid driver's license and active vehicle insurance policy
- Must be able to drive approximately 50% of the time within assigned territory and may require overnight travel
- 1+ years of directly related Medtronic experience
- Previous Clinical Specialist level or higher experience
- Previous people management experience
- Knowledge of clinical coverage requirements
- Additional experience in sales, marketing, training, healthcare, technical services, engineering or related areas in the medical device industry
- Successful career record showing promotions, time in role, and increasing responsibilities
- Ability to manage multiple tasks and processes with ease
- Demonstrated change leader
- Demonstrated business acumen
Benefits
- Sales Incentive Plan (SIP), which provides the opportunity to earn significant incentive compensation for achieving or exceeding your goals.
- Health, Dental and vision insurance
- Health Savings Account
- Healthcare Flexible Spending Account
- Life insurance
- Long-term disability leave
- Dependent daycare spending account
- Tuition assistance/reimbursement
- Simple Steps (global well-being program)
- Incentive plans
- 401(k) plan plus employer contribution and match
- Short-term disability
- Paid time off
- Paid holidays
- Employee Stock Purchase Plan
- Employee Assistance Program
- Non-qualified Retirement Plan Supplement (subject to IRS earning minimums)
- Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums)
- Temporary employees are eligible for paid sick time, as required under applicable state law
- Employee Stock Purchase Plan
Company Overview