Note: The job is a remote job and is open to candidates in USA. MAYEKAWA USA INC is a company specializing in refrigeration and gas processing solutions. They are seeking an experienced Field Engineer IV to manage the start-up and commissioning of new facilities, lead troubleshooting and maintenance activities, and mentor junior engineers while ensuring customer satisfaction and adherence to safety protocols.
Responsibilities
- Manage start-up and commissioning of new refrigeration and gas processing facilities
- Lead troubleshooting, repairs, and maintenance activities for complex gas compression systems
- Mentor junior field engineers and provide guidance on best practices
- Write detailed work order reports and oversee documentation processes
- Participate in project planning and resource allocation
- Analyze and resolve advanced mechanical, electrical, and hydraulic issues
- Conduct training sessions for technicians and customers on equipment operation and advanced troubleshooting
- Act as a key point of contact for customers regarding technical issues and service needs
- Develop service strategies to enhance customer satisfaction and efficiency
- Ensure organization and cleanliness of job sites and equipment
- Document service calls and maintain accurate records of service performed
- Follow safety protocols and company policies during all service activities
- Create, update, track, and complete commissioning reports
- Comply with all Mayekawa company policies, procedures, processes, work instructions, and guidelines
- Perform other duties as assigned
Skills
- Advanced knowledge of refrigeration and control systems
- Proficient in reading wiring diagrams and mechanical drawings
- Proven project leadership and team management skills
- Strong focus on safety and compliance
- Excellent problem-solving abilities in high-pressure situations
- Strong organizational and planning skills
- Skilled in diagnostic tools and software
- Knowledgeable in screw compressors and basic electrical troubleshooting, including ammonia refrigeration and Freon systems
- Ability to work independently with minimal supervision
- Proficient in Microsoft Office applications (Outlook, Word, Excel)
- Strong oral and written communication skills
- Ability to build positive relationships with clients and team members
- Highly motivated with a willingness to travel for work
- Maintains an organized worksite and company equipment
- Works well in a team and meets deadlines
- Displays leadership qualities and a proactive, professional attitude
- 5+ years of experience in industrial refrigeration with a strong service background
- Trade school or Refrigeration Training Graduate
- Minimum CARO RETA Certification
- Must be able to lift up to 75 pounds
- Comfortable working in different environments, including outdoor and high-altitude locations
- Must be willing to travel 75% of the time
Company Overview