Note: The job is a remote job and is open to candidates in USA. UT Health San Antonio is hiring a Clinical Information Systems Willow Analyst-Pharmacist to support EPIC Inpatient Willow. The role collaborates with other application teams and supports development and implementation, including workflow analysis, system configuration, testing, and end-user support.
Responsibilities
- Workflow: Based on clinical project requests, works with requestors and users to understand and document current workflow with an eye toward proposed future workflows that are optimized for any planned application changes
- Design and Build: Presents recommended system enhancement opportunities and creative technical solutions for the pharmacy and medication order related scenarios. Using analytical evaluation skills, identifies, proposes, builds, and demonstrates prototypes of application configuration options for review and approval by project requestors. Performs ongoing maintenance and configuration updates to Epic applications
- Test: With minimal supervision, creates test scripts, timelines, and plans for application and workflow changes. Performs actual testing of clinical information system configuration and processes, including testing across applications and/or the testing of the application configuration of other analysts. Coordinates and participates in requestor and user testing of application changes
- Support: Provides tier-two support to end-users both remotely and in-person. Monitors, investigates, troubleshoots, and resolves incoming tickets. Serves as a liaison between users and vendors. Coordinates system fixes and changes with software vendors
- Coordinates the deployment of application changes with the training team and operations
- Mentoring and coaching of associate and intermediate analysts
- Works to implement the Willow Inpatient module(s) for the Multi-Specialty Research Hospital Settings
- Perform all other duties as assigned
Skills
- Proven ability to work independently and successfully execute multiple assignments simultaneously in a complex environment
- Advanced critical and analytical thinking proficiencies
- Excellent verbal/written communication and follow-up skills
- Demonstrated advanced troubleshooting competencies
- Excellent organizational and project management skills
- PHD in Pharmacy or Pharm. D degree from a Board approved ACPE accredited college
- A minimum of five (5) to seven (7) years of directly related Epic experience including in-depth knowledge of software development/build life cycles. Epic Willow Inpatient experience required
- Willow Inpatient Certification required
- Pharmacist License required
Benefits
- Eligible employees who work at least 20 hours a week and have an appointment of at least 4.5 months are eligible for the benefits package.
- UT SELECT Medical insurance is free for employees; family members can be added through payroll deduction.
- Discounted copays and coinsurance when using UT Health Physicians.
- $50,000 of group term life insurance and $50,000 of basic accidental death and dismemberment insurance at no cost, with options to purchase additional employee and dependent coverage for both at group rates.
- Three dental insurance plan options for employees and their families through Delta Dental Insurance Company: two PPOs and one dental HMO. Both PPO plans allow employees to choose any licensed dentist.
- Fully insured Vision Care benefits through Superior Vision Services, with standard or enhanced vision plan options.
- Disability Insurance that provides income if a non-work-related illness or injury prevents you from working.
- Flexible spending accounts (FSAs) to set aside pre-tax earnings for qualifying dependent day care or out-of-pocket health care expenses.
- Eligible employees may participate in either the Teacher Retirement System (TRS) or the Optional Retirement Plan (ORP); UT Health matches employee contributions to TRS. ORP is for eligible faculty staff employees.
- Voluntary retirement programs to invest before- or after-tax dollars with a choice of five retirement plan providers.
- Front-loaded Paid Time Off: 128 to 208 hours (16 to 26 days), based on years of service, provided at the start of each fiscal year; PTO may be prorated in year one based on date of hire.
- Extended Illness Bank: 8 hours (1 day) accrued per month, usable for illness or injury after one day of Paid Time Off is taken.
- Paid Family Leave: up to 240 hours (6 weeks) to care for a spouse, child, or parent after 6 months of consecutive employment.
- 12 set paid holidays each year.
- Discounts on services, tickets, and gym membership.
- Remote work arrangement.
Company Overview
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